Facilities and strata operators who run work orders, properties and supplier records in Urbanise FM can use events from that system to keep people informed by SMS. A new work order, support request or invoice status change may need attention before someone has time to open Urbanise and review the record. Zapier can pass those events to Mobile Message for a visible customer or team notification.

For example, a Work Order Created event can send an SMS with the reference and expected next step. A Support Request Created event can acknowledge a resident, while Invoice Status Changed can notify a contact about a payment update. You can also create or update Mobile Message contacts from suitable account or property events, then add them to a list for future messages. This connection uses Zapier rather than a native two-way integration, so you choose the event, fields and action that match your operating process.