Mobile Message Pty Ltd ("we," "us," "our") is committed to protecting the privacy of our users ("you," "your"). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our services, including our online messaging platform and any other related services we provide.
By using our services, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree with the terms outlined in this policy, please refrain from using our services.
This Privacy Policy is designed to comply with Australian privacy laws, including the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
For the purposes of this Privacy Policy, the following terms shall have the meanings ascribed to them:
We collect various types of information from users to provide and improve our services. This includes:
When you register for an account or use our services, we collect personal information that may include:
We may also collect information about your contacts that you upload to our platform, including:
Additionally, we collect the content of the messages you send through our platform and any responses you receive via the platform.
We collect non-personal information automatically when you interact with our services, such as:
We use the information we collect for the following purposes:
We respect your privacy and only share your personal information under the following circumstances:
We may share your information with trusted third-party service providers who assist us in operating our platform and delivering services. This includes:
These third parties are required to maintain the confidentiality of your information and are only permitted to use it for the purposes of providing services to us.
We may disclose your personal information if required to do so by law or in response to valid requests from government authorities (e.g., law enforcement or regulatory agencies).
In the event that we are involved in a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different privacy policy.
We are committed to ensuring the security of your personal information. We implement a variety of technical, administrative, and physical security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. These measures include:
While we take reasonable precautions to safeguard your information, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee the absolute security of your data, and you acknowledge and accept this risk when using our services.
You have the following rights regarding your personal information:
You have the right to access the personal information we hold about you and to request corrections if the information is inaccurate or outdated. You can update or correct your personal information through your account settings or by contacting us at [email protected].
If you no longer wish to receive marketing communications from us, you can opt out at any time by following the unsubscribe instructions in those communications or contacting us directly. Please note that you may continue to receive service-related communications, such as updates and notifications, even after opting out of marketing messages.
You may request the deletion of your personal information by contacting us at [email protected]. Please note that we may need to retain certain information for legal or business purposes, such as to comply with regulatory requirements or resolve disputes.
Our website and platform use cookies and similar tracking technologies to enhance your experience and collect information about how our services are used.
You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of our services, and certain features may not work as intended.
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. The retention period may vary depending on the type of information and legal or regulatory requirements.
When your information is no longer needed, we will take reasonable steps to securely delete or de-identify it in accordance with applicable laws.
Our services are not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take immediate steps to delete it.
If you believe that we may have collected personal information from a child, please contact us at [email protected].
If you are located outside Australia, please be aware that your personal information may be transferred to and stored in Australia, where our servers are located. By using our services, you consent to the transfer of your information to Australia and acknowledge that it may be subject to the privacy laws of Australia.
We take steps to ensure that any transfer of personal information complies with applicable data protection laws and that your information remains protected.
We may update this Privacy Policy from time to time to reflect changes in our practices, legal obligations, or for other operational reasons. We will notify you of any significant changes by posting the updated policy on our website and indicating the effective date of the changes.
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your personal information.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: [email protected]
Business Hours: Monday to Friday, 9am – 5pm, Melbourne time