Frequently Asked Questions

How do I sign up for Mobile Message?

You can easily sign up on our website by creating an account. The process is quick and straightforward, allowing you to start sending messages right away.

What are the costs associated with using Mobile Message?

We offer a competitive rate of 2 cents per message for your first unlimited purchase. You can also choose to use a shared number for free or opt for a dedicated number for just $10 per month.

Can I send messages using my business name?

Yes, you can send messages using your business name at no additional cost, making your communications look more professional.

Can I schedule messages to be sent at a specific time?

You will be able to very soon. This feature will be released in the next couple of months.

Is there a free trial or a demo available?

Yes! Simply create an account today and you'll receive 50 free credits to try the service. No credit card is required for the trial.

Where is our data stored?

Our platform operates on Digital Ocean servers located in Sydney, Australia, and Digital Ocean takes security seriously. Their certifications can be found here. We never store data offshore, and messages are sent directly to Australian carriers. Your data and messages always remain in Australia.

Is there a minimum purchase requirement for sending messages?

No, there is no minimum purchase requirement. You can buy as many credits as you need to start sending messages.

How does the platform handle message delivery and reliability?

Our platform uses robust technology to ensure fast and reliable message delivery, with high delivery rates across all major Australian carriers.

What types of messages can I send with Mobile Message?

You can send a variety of SMS messages, including bulk messages, automated notifications, and targeted marketing campaigns.

What kind of customer support does Mobile Message provide?

We provide local customer support with knowledgeable staff available during Australian business hours to assist with any inquiries you may have.

How does Mobile Message handle security and prevent scams? 

Our platform is built with strong security measures to protect your data and ensure secure message transmission. We also implement strict anti-spam and anti-scam policies to prevent fraudulent activities and safeguard the integrity of our service.