You can easily sign up on our website by creating an account. The process is quick and straightforward, allowing you to start sending messages right away.
Yes! Simply create an account today and you'll receive 50 free credits to try the service. No credit card is required for the trial.
We offer a competitive rate of 2 cents per message for your first unlimited purchase. You can also choose to use a shared number for free or opt for a dedicated number for just $10 per month.
The minimum top-up for your account is 500 credits. There is no monthly minumum spend. You can take as long as you like to use your credits.
There is no limit to how many credits you can buy with your 2 cent first purchase. Purchase as little or as much as you need.
No, your purchased credits never expire, allowing you to use them whenever you need without any time limits.
If your message is longer than 160 characters, it gets split into parts (but still appears as a single message), and each part uses a credit.
Yes, you can send messages using your business name at no additional cost, making your communications look more professional.
Yes, our platform lets you schedule messages to be sent at a future date and time, providing flexibility for your communications.
You can send a variety of SMS messages, including bulk messages, automated notifications, and targeted marketing campaigns.
We don’t have a mobile application; however, our web platform is mobile-friendly and can be accessed via any browser.
Sender IDs let you use your business name for brand awareness, but they aren’t phone numbers, so people can’t reply. To get replies, please use your shared number or purchase a dedicated phone number instead.
Yes, shared numbers are used by multiple users. If you’d prefer an exclusive number just for your use, you’re welcome to purchase a dedicated number for $10 per month.
When you use your own mobile number, your allocated shared number, or a dedicated number to send messages, replies are forwarded to your email for convenience. This ensures you don’t miss any responses. You can turn this feature off by going to ‘Settings’ - ‘My Profile’ - ‘Email Settings and Notifications’ and deleting the email listed under ‘Inbound SMS Notification Email’.
Your mobile number is required for 2-Factor Authentication to enhance account security, ensuring that only authorised users can access your account.
Yes, it’s easy to add extra users. Go to ‘Settings,’ select ‘Sub-Accounts,’ and enter the details of the person you want to give access to.
Our platform is built with strong security measures to protect your data and ensure secure message transmission. We also implement strict anti-spam and anti-scam policies to prevent fraudulent activities and safeguard the integrity of our service.
Our platform uses robust technology to ensure fast and reliable message delivery, with high delivery rates across all major Australian carriers.
Our platform operates on Digital Ocean servers located in Sydney, Australia, and Digital Ocean takes security seriously. Their certifications can be found here. We never store data offshore, and messages are sent directly to Australian carriers. Your data and messages always remain in Australia.
We provide local customer support with knowledgeable staff available during Australian business hours to assist with any enquiries you may have.
A low delivery rate may indicate issues such as incorrect numbers or network problems. Check your contact list to ensure numbers are correct, and feel free to contact us. We are always happy to investigate for you.
Yes, our API lets you choose between a Sender ID or mobile number for your messages. You can find simple steps on how to do this in our API documentation here.
We are an Australian-only service and do not currently support sending messages to or from international numbers.