Common Types of Scams

• Text or SMS scams: Messages pretending to be from trusted sources with links to phishing websites.
• Phone scams: Callers impersonating government, law enforcement, or banks to steal information.
• Website scams: Fake websites mimicking trusted brands to collect data or money.
• Social media scams: Fake profiles offering jobs, prizes, or investments to defraud users.

Examples of Scams

• Fake Package Delivery SMS: "Your package is delayed. Click here to reschedule: [link]." This leads to a phishing website asking for credit card details.
• Government Impersonation Call: A caller claims to be from the ATO, threatening arrest unless a fine is paid immediately via gift cards.
• Social Media Investment Scam: An ad promotes a "guaranteed return" investment opportunity, asking for an upfront deposit.
• Romance Scam: A scammer builds trust over time and then requests money for an "emergency" situation.

Verify Sources

Always use official contact information to verify messages, calls, or emails from organisations.

Example: Visit the organisation’s official website rather than clicking on unsolicited links.

Secure Your Devices

Use strong passwords, enable two-factor authentication, and keep your software updated.

Tip: Avoid reusing passwords across multiple platforms to reduce risk.

Report Scams

Report suspicious activity to Scamwatch and notify your bank if needed.

Reporting helps authorities track and combat scam operations.

If You’ve Shared Personal Information

• Contact your bank to secure your accounts and prevent unauthorised transactions.
• Change passwords for any accounts that may be compromised.
• Consider using identity protection services like IDCARE.

If You’ve Been Scammed

• Report the scam to Scamwatch and local authorities.
• Inform your financial institution to flag suspicious transactions.
• Seek support from resources like Lifeline or Beyond Blue if needed.