A booking gets made, cancelled or moved to a new time in TidyCal, and someone still has to notice and let the customer know, usually by chasing up a text or call by hand between other jobs. That manual step is where reminders slip and customers turn up at the wrong time, or not at all, because nobody confirmed the change reached them.

TidyCal's New Booking, Cancelled Booking and Rescheduled Booking triggers can remove that chase. The moment someone books, Mobile Message can text a confirmation straight away, and if that booking is later cancelled or rescheduled, a follow up text goes out on its own instead of waiting for someone to remember to send it.

New Contact can also be paired with Mobile Message to create that person as a contact the moment they are added in TidyCal, so the details needed to text them later already exist without anyone entering them twice. The whole connection runs through Zapier, so TidyCal keeps working exactly as it does now, the only difference is what happens automatically once a booking changes.