A webinar starts in twenty minutes and half the people who registered in Microsoft Teams have forgotten about it, so someone on the team ends up sending reminder messages by hand or hoping people check their email. Zapier connects Microsoft Teams Events to Mobile Message so a new webinar registration can trigger a text with the joining details the moment someone signs up, and a completed meeting transcript can prompt a text letting the attendee know it is ready to read.

The link works the other way as well, a customer's reply to your text message can update the linked adaptive card inside Teams, so whoever is tracking the decision sees the answer without switching apps or waiting for someone to relay it. Set up once, the connection removes the back and forth of chasing replies and reminders across two separate tools, freeing up the hours that used to go on manual follow ups and status checks.