KnowMy SMS Integration

Yes — Mobile Message integrates with KnowMy. Send and receive SMS from the tools you already use.

50 FREE SMS credits included when you sign up

KnowMy logo
Mobile Message

About the KnowMy integration

Onboarding new employees or customers manually creates bottlenecks. Forms arrive slowly, data entry is manual, and people slip through without notice. By the time you follow up, momentum has faded.

KnowMy automates the entire workflow from start to finish. When you create a new onboarding sequence for an employee or external stakeholder, Mobile Message can send them a welcome text immediately. The moment they complete that sequence, another SMS can confirm their progress or trigger the next step in their process. New internal stakeholders and candidate data completion create touchpoints that guide people through every stage. Each milestone they reach can automatically trigger a text, keeping them informed and engaged without manual prompts.

The result is faster onboarding and fewer people falling through the cracks. Your team spends less time tracking progress and more time on meaningful work. Candidates and employees feel supported because they're kept in the loop at every turn.

A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

What you can automate

Connect KnowMy and Mobile Message through Zapier and these run on their own, with no code and no developer.

When A new experience is launched KnowMy · New Experience
Then Send the candidate a welcome text Mobile Message · Send SMS
Use this Zap
When A stakeholder completes their experience KnowMy · Stakeholder Experience Completed
Then Send them a completion confirmation or next-step SMS Mobile Message · Send SMS
Use this Zap
When A new external stakeholder is created KnowMy · New External Stakeholder
Then Create them as a contact in Mobile Message Mobile Message · Create Contact
Use this Zap
1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything KnowMy supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 5
  • Candidate Data — Triggers when a candidate has completed the journey.
  • New External Stakeholder — Triggers when a new external stakeholder is created.
  • New Internal Stakeholder — Triggers when a new internal stakeholder is created.
  • New Journey — Triggers when a new journey is created.
  • Stakeholder Journey Completed — Triggers when a stakeholder journey is completed by candidate/external stakeholder.
Actions 1
  • Launch a New Journey — Launches a journey to the external stakeholder

Everything Your Integration Needs

Easy-to-Use Integration
Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs
Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts
Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling
Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

KnowMy + SMS: common questions

Can I send an SMS when a new experience starts in KnowMy?

Yes. Trigger an SMS to go out the moment a experience launches, so candidates or employees get an immediate welcome message.

Can I send a text when someone completes onboarding in KnowMy?

Yes. Use the "Stakeholder experience Completed" trigger to send a confirmation SMS or instructions for the next step.

What do I need to connect KnowMy to Mobile Message via Zapier?

Connect your KnowMy and Mobile Message accounts in Zapier, choose your experience trigger, and map it to an SMS action. Test with a real experience to see the text arrive.

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Ready to Try Mobile Message?

Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!