KlikNGo SMS Integration

Yes — Mobile Message integrates with KlikNGo. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

About the KlikNGo integration

A shopper checks out on your Shopify store on a Friday afternoon, and by the time your sales team looks at KlikNGo on Monday, that customer has already sent two texts asking whether their order went through and nobody has replied. KlikNGo tracks customer and sales data as leads and transactions move through your CRM, converting order details into a standardised transaction record and finding or creating the matching customer, but on its own it stays quiet until someone opens it and works through the queue.

Paired with Mobile Message through Zapier, that quiet gap closes. A customer who texts in can automatically be found or created as a record in KlikNGo, so a reply that used to sit unread becomes a customer profile your sales team can act on, and an order run through KlikNGo's transaction converter can trigger a text confirming it's been logged, without anyone touching a keyboard over the weekend.

Categories:

IT Operations

A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

Tip: If you're simply looking to send a message to all your contacts, you may not need an integration at all. Most platforms let you export your contacts — you can then import them into Mobile Message and send an SMS to everyone in just a few clicks.

What you can automate

Connect KlikNGo and Mobile Message through Zapier and these run on their own, with no code and no developer.

When An order is paid in Shopify Shopify · New Paid Order

Then Text the customer confirming their order was logged in KlikNGo Mobile Message · Send SMS

Use this Zap

When A customer replies to a text message Mobile Message · Inbound SMS Received

Then Find or create their record in KlikNGo KlikNGo · Find or Create External Customer

Use this Zap

1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything KlikNGo supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Actions 3

Create Transaction Record — Creates an order transaction record.
Find or Create External Customer — Finds an existing external customer or creates a new one.
Order Transaction Converter — Converts an order transaction into a standardized format.

Everything Your Integration Needs

Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

KlikNGo + SMS: common questions

Can a Shopify order automatically text my customer through KlikNGo?

Yes. When a Shopify order is paid, KlikNGo's Order Transaction Converter can format the order into a transaction record, and Mobile Message can text the customer confirming it's been logged in KlikNGo, all within the same Zap.

Can a customer's text reply create a record in KlikNGo?

Yes. Mobile Message's Inbound SMS Received trigger fires whenever a customer texts in, and that can run KlikNGo's Find or Create External Customer action so the reply turns into a matched customer record instead of sitting in an inbox.

What's involved in linking KlikNGo with Mobile Message?

Both accounts connect through Zapier, so no developer or code is required. You choose a trigger such as a Shopify order or an inbound text, add the relevant KlikNGo action, and finish with a Mobile Message step, ready to run in minutes.

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