Intaker SMS Integration

Yes - Mobile Message does integrate with Intaker!

Law firm intake is fragmented. Potential clients reach you via website chat, text messages, phone calls, and callback requests, but each channel lives in a separate inbox. You manually monitor Intaker's chat queue while texts come through your phone, and voicemails pile up. Some leads get responses within hours. Others go silent for days because you didn't see the notification. By the time you follow up, prospects have already contacted other firms. This inconsistency costs cases and revenue.

Intaker centralises lead capture from chat, SMS, and calls, but you still need to notify your team about hot leads immediately. When a website chat comes in, your paralegal needs to know that second, not minutes later when they check email. When an AI Agent conversation generates a lead, you want to send them an SMS confirming you received their request. A callback request is urgent, your attorney needs an SMS alert right away.

By connecting Intaker to Mobile Message, every new lead, every chat, every callback request can trigger an immediate SMS to the attorney or paralegal responsible. Your team responds faster because notifications arrive on their phones, not buried in dashboards. Leads stay warm, callbacks happen on time, and prospects feel heard by a firm that acts quickly. Your conversion rate climbs because speed and responsiveness become your competitive advantage.
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A Zapier account and subscription is required for this integration.
Please view Zapier's pricing page for further information.

Intaker SMS Integration

What you can automate

Connect Intaker and Mobile Message through Zapier and these run on their own, with no code and no developer.

When A potential client sends a website chat message Intaker · New Chat
Then Send an SMS alert to your attorney or paralegal to respond Mobile Message · Send SMS
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When A prospect requests a callback Intaker · New Callback Request
Then Send an immediate SMS alert to your team so they call back quickly Mobile Message · Send SMS
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When Instant An AI Agent conversation generates a new lead Intaker · AI Agent Conversation
Then Send an SMS to the lead confirming you received their request Mobile Message · Send SMS
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When A prospect texts in about a legal matter Mobile Message · Inbound SMS Received
Then Automatically create them as a lead in Intaker for follow-up Intaker · Create Lead
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1.6 cents SMS Service
Bulk SMS at 1.6¢ per SMS

Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase, offering great value without compromising on quality.

Direct Carrier SMS Delivery
100% Direct Delivery - Guaranteed

We don't route your messages offshore, like some bulk SMS providers. We deliver 100% of messages directly to Australian mobile carriers, for the fastest, most reliable delivery.

Free Dedicated SMS Number
FREE Dedicated Number

Get a dedicated vitrual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Intaker supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 9
  • AI Agent Conversation Update — Get AI Agent Conversation Updates
  • AI Agent Conversations — Triggers when an AI Agent conversation is created or updated. Covers Jane, Wes, Arthur (including new LSA), Faye, Ivy, Owen, Ava, and Drew. Filter by agent as needed. For the older non–AI Agent LSA flow, use New Legacy LSA Lead instead.
  • Lead Status Changed — Triggers when lead status on the dashboard changes
  • New Call Now — Intaker has been updated to now actively transmit data related to any new calls received.
  • New Legacy LSA Lead — Triggers when a new lead is created via the legacy Google LSA integration (pre–AI Agent). If you use Arthur – LSA Responder for LSA, use AI Agent Conversations instead.
  • New Note — Intaker has been updated to now actively transmit data related to any new Notes created.
  • New SMS Received — Intaker has been updated to now actively transmit data related to any new SMS received.
  • New Callback Request — Triggers when a new call back request is received by Intaker.
Show all 9 triggers
  • New Chat — Triggers when a new chat is received by Intaker.
Actions 2
  • Add Contact to AI Agent — Engage with contact using AI Agent
  • Create Lead — create a new lead in your Intaker Account

Everything Your Integration Needs

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Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

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Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

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Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

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Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Intaker + SMS: common questions

Can I get an SMS when a website visitor sends a chat message?

Yes. When someone sends a chat enquiry through your firm's website, an SMS alert can notify your attorney or paralegal immediately. This ensures hot leads get fast responses instead of being missed in chat queues.

What happens when someone requests a callback?

When a prospect requests a callback in Intaker, an immediate SMS can alert your team to call back quickly while the prospect is still engaged and interested. This is crucial for urgent legal matters where minutes matter in securing the client.

How do I set up Intaker with Mobile Message?

Connect both accounts through Zapier and specify which Intaker events (new chat, callback request, AI conversation) trigger SMS alerts to your team. You can route different messages to different attorneys based on the case type. No coding required.

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Ready to Try Mobile Message?

Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!