MotionTools SMS Integration

Yes — Mobile Message integrates with MotionTools. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

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Mobile Message

About the MotionTools integration

Your delivery driver updates a booking status and the customer has no idea their order is on the way. You manually send them a message, or you let them worry until the package arrives. A booking status update is the signal that matters most to a customer waiting for their delivery, and you're missing the chance to tell them.

MotionTools fires an alert every time a booking or package moves - created, updated, delivered, out for delivery. Mobile Message can text the customer straight away with an update. They know their delivery is coming, the driver is on the way, or their appointment is confirmed, all via SMS.

Your customers stop checking for updates and wondering if their delivery is still happening. You build trust by keeping them informed in real time, and your support team gets fewer 'where is my order' calls.
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A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

What you can automate

Connect MotionTools and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant A booking is created MotionTools · Booking Created
Then Text the customer to confirm their appointment Mobile Message · Send SMS
Use this Zap
When Instant A booking status changes MotionTools · Booking Status Update
Then Text the customer with the delivery or appointment update Mobile Message · Send SMS
Use this Zap
When Instant A package status changes MotionTools · Package Status Update
Then Send the customer a delivery progress notification Mobile Message · Send SMS
Use this Zap
When Instant A delivery stop is updated MotionTools · Booking Stop Status Update
Then Notify the customer that their delivery stop is on track Mobile Message · Send SMS
Use this Zap
1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything MotionTools supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 5
  • Booking Created — Triggers when a booking gets created. Only available if you have a MotionToolsadmin account
  • Booking Status Update — Triggers when the status of an existing booking updates. Only available if you have a MotionToolsadmin account
  • Booking Stop Status Update — Triggers when the status of the stop of an existing booking updates. Only available if you have a MotionToolsadmin account
  • Package Created — Triggers when a package gets created. Only available if you have a MotionToolsadmin account
  • Package Status Update — Triggers when the status of an existing package updates. Only available if you have a MotionToolsadmin account
Actions 2
  • Create 1-Stop Booking — Creates a booking that has just 1 stop.
  • Create 2-Stop Booking — Creates a booking that has just 2 stops.

Everything Your Integration Needs

Easy-to-Use Integration
Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs
Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts
Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling
Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

MotionTools + SMS: common questions

Can I text customers when a delivery arrives?

Yes. When a booking or package status updates in MotionTools, you can send an SMS to the customer with the latest news. They'll know their delivery is out for delivery, arrived, or delayed, all by text.

What if I want to confirm an appointment via SMS?

When a booking is created in MotionTools, you can set up a Zap to send an SMS confirmation to the customer. This gives them proof of the appointment without them needing to log in.

How do I connect MotionTools bookings to Mobile Message?

Sign into Zapier with both MotionTools and Mobile Message. Create a Zap that triggers on a booking status or package update, then select a Mobile Message action like sending SMS. You can customise the message to include delivery details.

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