Flock SMS Integration

Yes — Mobile Message integrates with Flock. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

About the Flock integration

A customer's SMS reply shows up in the team's Flock channel within seconds, and whoever is on shift can see it without switching away from the app they are already working in. Flock is where the conversation happens for teams who would rather message each other than send another email, and Mobile Message is where the customer's text lands first. Zapier connects the two so replies do not sit unseen in one place while the team works in another.

When a customer replies by SMS, that reply can post straight to a Flock channel or land as a direct message to the person responsible for it, and the same thing can happen when an SMS delivery status updates, keeping the team aware of what got through and what did not. Nothing moves the other way. Flock does not send the SMS itself and only receives word of what happened in Mobile Message.

Categories:

Team Chat

A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

Tip: If you're simply looking to send a message to all your contacts, you may not need an integration at all. Most platforms let you export your contacts — you can then import them into Mobile Message and send an SMS to everyone in just a few clicks.

What you can automate

Connect Flock and Mobile Message through Zapier and these run on their own, with no code and no developer.

When A customer replies by SMS Mobile Message · Inbound SMS Received

Then Post the reply to a team channel in Flock Flock · Send Channel Message

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When A customer replies by SMS Mobile Message · Inbound SMS Received

Then Send a direct message to whoever handles replies Flock · Send Direct Message

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When An SMS delivery status updates Mobile Message · Delivery Status Updated

Then Post the delivery result to a team channel Flock · Send Channel Message

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1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Flock supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Actions 2

Send Channel Message — Post a new message to a channel you choose.
Send Direct Message — Post a new message to yourself.

Everything Your Integration Needs

Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Flock + SMS: common questions

Can Flock notify my team when a customer replies to an SMS?

Yes, an inbound SMS reply can post straight to a Flock channel or land as a direct message, through a Zapier connection to Mobile Message.

Can Flock alert someone when an SMS delivery status changes?

Yes, a delivery status update from Mobile Message can post to a Flock channel, keeping the team aware of what has gone through without checking Mobile Message directly.

What do I need to connect Flock to Mobile Message?

A Flock account, a Mobile Message account, and a Zapier connection linking the two. There is no coding involved, just choosing the trigger and action you want to run.

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