Google Chat SMS Integration

Yes — Mobile Message integrates with Google Chat. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

About the Google Chat integration

A customer replies to a text late on a Friday afternoon and nobody on the team happens to be watching the SMS inbox at that moment. By the time someone checks, the moment to respond well has already passed, and the customer is left wondering if anyone read the reply at all. Connecting Mobile Message to Google Chat through Zapier means that reply never has to wait for someone to remember to look.

Set the Zap to watch for Inbound SMS Received in Mobile Message, and every time a customer texts in, a message is created in the right Google Chat room so whoever is online sees it straight away. The same approach works for Delivery Status Updated, so if a text fails to reach someone, that gets posted into chat too, and a person can follow up before the customer even notices anything went wrong.

Because Google Chat's side of this Zap is a single action, create a message, the setup stays easy to picture. Pick the trigger in Mobile Message, choose the chat room, and let the two connect. Nothing here changes how messages are sent or received, it only makes sure the right people in the office find out about them as they happen, wherever they are working from that day.

Categories:

A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

Tip: If you're simply looking to send a message to all your contacts, you may not need an integration at all. Most platforms let you export your contacts — you can then import them into Mobile Message and send an SMS to everyone in just a few clicks.

What you can automate

Connect Google Chat and Mobile Message through Zapier and these run on their own, with no code and no developer.

When A customer replies by SMS Mobile Message · Inbound SMS Received

Then Post the reply into a Google Chat room Google Chat · Create Message

Use this Zap

When A text message fails to deliver Mobile Message · Delivery Status Updated

Then Alert the team in Google Chat Google Chat · Create Message

Use this Zap

1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Google Chat supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Actions 1

Create Message — Create a message in Hangouts Chat.

Everything Your Integration Needs

Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Google Chat + SMS: common questions

Can Mobile Message post SMS replies straight into Google Chat?

Yes. When a customer replies to a text sent from Mobile Message, a Zap can create a message in a Google Chat room so the team sees the reply without watching the SMS inbox. You choose which room the message lands in when you set up the Zap.

Can a failed text delivery show up as a Google Chat alert?

Yes. Mobile Message's Delivery Status Updated event can trigger a message in Google Chat whenever a text does not reach someone, so a team member can follow up on the number or try again before the customer raises it themselves.

How do I get Mobile Message talking to Google Chat?

The two connect through Zapier rather than any built-in link, so you need an active Mobile Message account and a Google Chat account to authorise. Once both are linked in a Zap, no coding is needed to choose the trigger and the chat room.

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