DonorSync SMS Integration

Yes — Mobile Message integrates with DonorSync. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

About the DonorSync integration

Charities running appeals, direct debits and one off gifts need every donation recorded properly, whichever way it came in, because a gift that never makes it into the donor record cannot be thanked, receipted or counted toward a Gift Aid claim.

DonorSync keeps that donor and donation record straight, holding the full history for each supporter alongside whatever a charity needs for its Gift Aid claim. Mobile Message connects to DonorSync through Zapier so a text based pledge does not have to be typed in by hand later by whoever is running the appeal that week. When a supporter texts in a pledge, Create Donation logs it against their record straight away, which keeps the appeal total accurate as the campaign runs and means nobody is chasing up a paper pledge slip left in a drawer, or trying to remember which text message belonged to which name after the phones have gone quiet.

Categories:

Dashboards

A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

Tip: If you're simply looking to send a message to all your contacts, you may not need an integration at all. Most platforms let you export your contacts — you can then import them into Mobile Message and send an SMS to everyone in just a few clicks.

What you can automate

Connect DonorSync and Mobile Message through Zapier and these run on their own, with no code and no developer.

When A supporter texts in a donation pledge Mobile Message · Inbound SMS Received

Then Log it as a new donation record DonorSync · Create Donation

Use this Zap

1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything DonorSync supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Actions 1

Create Donation — Create a new Donation in Donorsync.

Everything Your Integration Needs

Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

DonorSync + SMS: common questions

Can a text message create a new donation in DonorSync?

Once linked through Zapier, Mobile Message's Inbound SMS Received trigger can fire DonorSync's Create Donation action, so a supporter texting in a pledge gets logged as a donation record without anyone typing it in later.

Does Mobile Message process the actual donation payment?

Mobile Message only handles the text message side of things. DonorSync's Create Donation action records that a pledge came in, but taking the payment itself still happens through whatever payment method your charity already uses.

What's involved in setting up DonorSync with Mobile Message?

Both accounts connect through Zapier with no code needed, so you link your DonorSync and Mobile Message logins, then choose the trigger and action, such as a text pledge creating a new donation record automatically.

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