ChatterFox SMS Integration

Yes — Mobile Message integrates with ChatterFox. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

About the ChatterFox integration

A customer texts back and the reply needs to reach whoever is chatting with them in ChatterFox, not sit in a separate inbox tied to the number it arrived on. ChatterFox exists to capture leads and manage those conversations in one place already, so a reply going somewhere else defeats the purpose. Mobile Message connects to ChatterFox through Zapier to solve exactly that, using Send Message as the action ChatterFox needs to receive activity from your texting.

Inbound SMS Received is the Mobile Message trigger that matters here, firing a Zap the moment a customer replies so ChatterFox's Send Message action can post it straight into the conversation thread your team is already working. Delivery Status Updated works the same way for outbound texts, alerting the team in ChatterFox if a message fails to land instead of leaving it to go unnoticed. Both automations run one way, from Mobile Message into ChatterFox, and take a few minutes to switch on in Zapier.

Categories:

IT Operations

A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

Tip: If you're simply looking to send a message to all your contacts, you may not need an integration at all. Most platforms let you export your contacts — you can then import them into Mobile Message and send an SMS to everyone in just a few clicks.

What you can automate

Connect ChatterFox and Mobile Message through Zapier and these run on their own, with no code and no developer.

When A customer replies by SMS Mobile Message · Inbound SMS Received

Then Post the reply into your ChatterFox conversation ChatterFox · Send Message

Use this Zap

When An SMS delivery status changes Mobile Message · Delivery Status Updated

Then Alert your team in ChatterFox ChatterFox · Send Message

Use this Zap

1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything ChatterFox supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Actions 1

Send Message — Send a message using apikey and account id

Everything Your Integration Needs

Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

ChatterFox + SMS: common questions

Can ChatterFox receive SMS replies sent through Mobile Message?

Yes, connect the two through Zapier so Mobile Message's Inbound SMS Received trigger fires ChatterFox's Send Message action, posting each customer reply into the conversation your team already manages inside ChatterFox.

Will ChatterFox alert me if a text fails to deliver?

Set up a Zap using Mobile Message's Delivery Status Updated trigger paired with ChatterFox's Send Message action, so any change in delivery status shows up as a message inside ChatterFox for the team to check.

How do I get ChatterFox talking to Mobile Message?

Both connect through Zapier, so you link your ChatterFox and Mobile Message accounts inside a Zap, pick the trigger and action described above and turn it on. No coding is needed and both accounts need to be active first.

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