Vyn SMS Integration

Yes — Mobile Message integrates with Vyn. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

About the Vyn integration

Field service teams running jobs through Vyn need a fast way to get a task in front of a technician the moment a customer flags something, not after it's sat in an inbox for an hour while someone gets around to reading it. Vyn's video capture works best when the assignment happens as soon as the customer makes contact, so the technician arrives already knowing what to film and why.

Zapier connects Mobile Message to Vyn so that moment is the trigger. When a customer texts your business, that inbound message can run the Assign Task action in Vyn, creating a capture link and putting a task in front of the right person straight away. The technician gets moving on a video update without anyone in the office picking up the phone to relay what the customer said, and the job record in Vyn already reflects the request that came in by text.

Categories:

CRM (Customer Relationship Management)

A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

Tip: If you're simply looking to send a message to all your contacts, you may not need an integration at all. Most platforms let you export your contacts — you can then import them into Mobile Message and send an SMS to everyone in just a few clicks.

What you can automate

Connect Vyn and Mobile Message through Zapier and these run on their own, with no code and no developer.

When A customer texts your business Mobile Message · Inbound SMS Received

Then Assign a task and create a Vyn capture link Vyn · Assign Task

Use this Zap

1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Vyn supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Actions 1

Assign Task — Assign a task to someone within Vyn

Everything Your Integration Needs

Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Vyn + SMS: common questions

Can a customer text trigger a task in Vyn?

Yes. When someone texts your Mobile Message number, Zapier can run the Assign Task action in Vyn, creating a capture link and putting a task in front of the right person straight away.

Does Vyn send a reply back to the customer over SMS?

No, Vyn doesn't have a Mobile Message trigger built in, so this connection only runs one way, from an inbound text into the Assign Task action. Any reply to the customer needs a separate Mobile Message step.

How do field teams set up texts to assign Vyn tasks?

You need a Mobile Message account, a Vyn account and a Zapier account joining the two. Inside Zapier, choose Inbound SMS Received as the trigger and Assign Task as the action, no coding is required to turn it on.

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