A prospective buyer texts your agency after hours, and by the time an agent opens Vaunt the next morning there is already a record of that message waiting, instead of a missed text nobody remembers to log or chase up later on once the week gets busy and other jobs take over.

Linking Mobile Message to Vaunt through Zapier makes that happen without anyone typing it in by hand once the message arrives. An inbound text from a lead can be logged as a client communication in Vaunt, the same way a call or an email already gets recorded, or it can create a message that Vaunt turns into a new lead automatically for an agent to pick up. Either way the enquiry is sitting in the system an agent already checks each morning rather than only in a phone nobody else on the team can see or follow up on.