An executor finally has the death certificate and probate paperwork in hand and sends a quick text to the firm handling the estate to say they're ready to start. Instead of that message sitting in an inbox until someone remembers to open Trustate and set up the file, the matter can be created the moment the text lands, with no one needing to retype a single detail across two systems or hunt through old messages to find it again.

Through Zapier, Mobile Message's Inbound SMS Received trigger connects to Trustate's Import Matter action, so a text from a client or executor starts a new matter automatically the moment it comes in. It suits firms that field a steady stream of texts from beneficiaries and executors and want each one turned into a proper file straight away, rather than added to a pile of messages to be entered by hand at the end of the day.