Tower CRM SMS Integration

Yes — Mobile Message integrates with Tower CRM. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

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Mobile Message

About the Tower CRM integration

A customer changes deal stage in Tower CRM and expects the next step to happen promptly. With a Zap, that stage change can send a Mobile Message SMS to the contact, keeping the customer informed while the deal moves through your process. A new contact or new deal can also begin a text, helping sales teams respond while the opportunity is still current.

The connection runs through Zapier and can support practical hand-offs in either direction. Tower CRM's New Contact trigger can create a Mobile Message contact, while an inbound SMS can run Tower CRM's Create Contact action when a new sender needs to be recorded. Delivery Status Updated can also start Tower CRM's Find and Update or Create Contact action, giving your team a record of message outcomes. These are individual Zaps, not a native integration or automatic two-way sync. Use the deal, contact, and stage fields to personalise each message, and test the matching rules before sending customer-facing texts. A well-planned setup helps the CRM and SMS activity support the same sales process.
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A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

What you can automate

Connect Tower CRM and Mobile Message through Zapier and these run on their own, with no code and no developer.

When A Tower CRM deal stage changes Tower CRM · Deal Stage Changed
Then Text the customer the next sales update Mobile Message · Send SMS
Use this Zap
When A new Tower CRM contact is created Tower CRM · New Contact
Then Create that person in Mobile Message Mobile Message · Create Contact
Use this Zap
When A new Tower CRM deal is created Tower CRM · New Deal
Then Text the prospect a timely introduction Mobile Message · Send SMS
Use this Zap
When A prospect texts your Mobile Message number Mobile Message · Inbound SMS Received
Then Find or create the Tower CRM contact Tower CRM · Find and Update or Create Contact
Use this Zap
1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Tower CRM supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 3
  • Deal Stage Changed — Triggers when a deal's stage is changed.
  • New Contact — Triggers when a new contact is created.
  • New Deal — Triggers when a new deal is created.
Actions 3
  • Create Contact — Creates a new contact.
  • Find and Update or Create Contact — Finds an existing contact by email, updates it if found, or creates a new one if not.
  • Find and Update or Create Deal — Finds an existing deal by policy number, title, contact, or insured name — updates it if found, creates it if not.

Everything Your Integration Needs

Easy-to-Use Integration
Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs
Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts
Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling
Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Tower CRM + SMS: common questions

Can a Tower CRM stage change send an SMS?

Yes. Deal Stage Changed can trigger Mobile Message's Send SMS action. Build a message around the new stage and map the associated contact's phone number from the Tower CRM data.

Can new Mobile Message replies create Tower CRM contacts?

Yes. Inbound SMS Received can run Tower CRM's Find and Update or Create Contact action. It can find an existing contact by the mapped information or create one when no match exists.

How do I connect Tower CRM and Mobile Message?

Build the workflow in Zapier by selecting the Tower CRM trigger or action and the Mobile Message step, then map and test the fields. You need both accounts, with no code required.

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Ready to Try Mobile Message?

Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!

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