Customers often share their details through a TAC smart business card, then expect the next step to happen quickly. A new contact in TAC can prompt an SMS that confirms the connection, provides a useful next step or lets a sales representative know that a prospect has arrived.

TAC also records when a contact is added to a folder, removed from a folder or updated. Through Zapier, those events can trigger Mobile Message to send a personalised text to a customer or internal team member. For example, a folder change might indicate that a contact is ready for follow-up, while a contact update can remind a representative to review new details. These alerts help teams act on contact activity without watching TAC throughout the day. The Zap sends information from the selected TAC event to Mobile Message, while TAC remains the place where contact details, links and documents are managed.

Choose the event that matches your process and set the recipient and message fields in Zapier. You can also use New Contact for an immediate welcome or follow-up message. The result is a practical SMS alert around the moments that matter in your contact workflow, rather than a separate manual chase after every card interaction.