Stream SMS Integration

Yes — Mobile Message integrates with Stream. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

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Mobile Message

About the Stream integration

A customer texting back to request a pickup, cancel a delivery or change a delivery address is the one moment worth building an automation around for a logistics operation running on Stream. That reply carries real information about what needs to happen next, and getting it into the right order record without someone retyping it from a phone screen is worth more than another dashboard notification.

Through Zapier, Mobile Message's Inbound SMS Received trigger can fire several of Stream's order actions depending on what the customer says. A reply asking for a pickup can create a collection order, a request for delivery can create a new delivery order, a cancellation can delete the existing order, and updated instructions can update the order with the new details. None of it needs a driver or dispatcher to stop mid route and open Stream to make the change by hand.

For teams running delivery routes and proof of delivery through Stream, that turns a customer's text reply into a completed order change on its own, freeing up dispatchers to focus on the road instead of data entry, and cutting down the lag between a customer's message and the order actually reflecting what they asked for.
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A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

What you can automate

Connect Stream and Mobile Message through Zapier and these run on their own, with no code and no developer.

When A customer texts in requesting a delivery Mobile Message · Inbound SMS Received
Then Create a new delivery order in Stream Stream · Create a Delivery Order in Stream
Use this Zap
When A customer texts asking for a pickup Mobile Message · Inbound SMS Received
Then Create a collection order in Stream Stream · Create a Collection Order in Stream
Use this Zap
When A customer texts to cancel their delivery Mobile Message · Inbound SMS Received
Then Delete the order in Stream Stream · Delete an Order in Stream
Use this Zap
When A customer texts through new delivery details Mobile Message · Inbound SMS Received
Then Update the order in Stream with the changes Stream · Update an Order in Stream
Use this Zap
1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Stream supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Actions 8
  • Add an Item to an Order in Stream — Add an item to an existing order in Stream
  • Create a Collection Order in Stream — Create an order in Stream for collection
  • Create a Delivery Order in Stream — Create an order in Stream for delivery
  • Create a Multi Order in Stream — Create an a Multi order in Stream (limited to one collection and one delivery only)
  • Delete an Item on an Order in Stream — Remove an existing item from an order in Stream
  • Delete an Order in Stream — Delete an order in Stream
  • Update an Item on an Order in Stream — Update an item on an existing order in Stream
  • Update an Order in Stream — Update an existing order in Stream with new data

Everything Your Integration Needs

Easy-to-Use Integration
Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs
Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts
Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling
Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Stream + SMS: common questions

Can a customer's text create a delivery order in Stream?

Yes. Mobile Message's Inbound SMS Received trigger can pair with Stream's Create a Delivery Order action through Zapier, so a customer texting in for a delivery starts an order without anyone entering it by hand.

Can I cancel a Stream order when a customer texts to cancel?

Yes, the same inbound text trigger can be paired with Stream's Delete an Order action instead, so a cancellation reply removes the order automatically rather than leaving it for a dispatcher to clear manually.

How do I get Stream and Mobile Message working together?

The connection is built as a Zap in Zapier, so there's no coding involved, just an active Stream account and a Mobile Message account. Pick the inbound text trigger and one of Stream's order actions and replies start updating orders on their own.

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