Mews SMS Integration

Yes — Mobile Message integrates with Mews. Send and receive SMS from the tools you already use.

Start a Free Trial Connect Now with Zapier

✓ 50 FREE SMS credits included when you sign up

Mews logo
Mobile Message

About the Mews integration

A guest walks up to reception expecting an early check in, and the front desk is still finishing the previous booking. Mews tracks that reservation the moment it changes, whether it is a new booking, a check in or a check out, and a closed bill is logged as soon as the folio is settled. On its own none of that reaches the guest's phone. Connected to Mobile Message through Zapier, those same events can send a text instead of leaving the guest checking their inbox or waiting at the counter.

A new reservation can prompt a confirmation text with arrival details, a closed bill can trigger a thank you message after checkout, and a new customer record created in Mews can add that guest as a contact in Mobile Message. Replies work the other way too. When a guest texts back with a question, that inbound message can create a task in Mews so someone on the team follows up before check in. The result is a property that keeps guests informed by text without anyone copying details between systems by hand.
Categories:

A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

What you can automate

Connect Mews and Mobile Message through Zapier and these run on their own, with no code and no developer.

When A new booking, check in or check out occurs Mews · New Reservation Event
Then Text the guest a confirmation or reminder Mobile Message · Send SMS
Use this Zap
When A new guest profile is added in Mews Mews · New Customer Event
Then Add the guest as a contact in Mobile Message Mobile Message · Create Contact
Use this Zap
When A guest's bill is closed at checkout Mews · New Closed Bill
Then Text the guest a thank you message Mobile Message · Send SMS
Use this Zap
When A guest replies to a text Mobile Message · Inbound SMS Received
Then Create a task in Mews for staff to follow up Mews · Create New Task
Use this Zap
1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Mews supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 6
  • New Accounting Item — Triggers when there is a new Accounting Item.
  • New Closed Bill — Triggers when there is a new closed bill.
  • New Company Event — Triggers when a new company is added.
  • New Customer Event — Triggers when the customer event occurs such as new customer is added or customer is updated.
  • New Reservation Event — Triggers when the reservation event occurs such as a new booking, check in or check out.
  • New Space Block Event — Triggers when space is out of order or house use space block.
Actions 12
  • Add Customer File — Attaches the specified file to the customer profile.
  • Add Reservation Companion — Adds a customer as a companion to the reservation. Succeeds only if there is space for the new companion (count of current companions is less than AdultCount + ChildCount).
  • Add Reservation Product — Adds a new product order of the specified product to the reservation.
  • Create Availability Block — Creates Availability Block, updates availability and rate price.
  • Create Company — Creates a Company.
  • Create Customer — Creates a customer.
  • Create New Task — Creates new task.
  • Create Order — Creates a new order with the specified products and/or items under a specific Additional service
Show all 12 actions
  • Create Reservation — Creates a reservation.
  • Update Company — Updates a company.
  • Update Customer — Updates a customer.
  • Update Reservation Interval — Updates reservation interval (start, end or both).

Everything Your Integration Needs

Easy-to-Use Integration
Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs
Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts
Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling
Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Mews + SMS: common questions

Can Mews text a guest when a new reservation is made?

Yes. A new reservation event in Mews, including new bookings, check ins and check outs, can be connected through Zapier to send an SMS confirmation from Mobile Message, so guests get their details on their phone without staff retyping them into another app.

Can a guest's SMS reply create a task in Mews?

Yes. A reply picked up by Mobile Message's inbound SMS received trigger can be set up through Zapier to create a new task in Mews, giving the front desk a prompt to follow up rather than someone checking a phone for missed messages.

How do I link Mews reservations to Mobile Message texting?

The connection is built in Zapier rather than inside Mews or Mobile Message directly. You connect both accounts, choose which reservation or customer event should start the Zap, and pick the Mobile Message action it should run. No coding is needed.

Similar Integrations

Feature Upvote
Feature Upvote

Integrating Feature Upvote with Mobile Message can streamline communication between product teams and customers in Australia. When users submit their ...

Learn More
Harvestr
Harvestr

Integrating Harvestr with Mobile Message allows Australian businesses to streamline user feedback into actionable insights directly via SMS. This mean...

Learn More
Glidr
Glidr

The integration of Glidr with Mobile Message offers a powerful combination for Australian businesses looking to enhance their project management and c...

Learn More
Product Fruits
Product Fruits

Integrating Product Fruits with Mobile Message can significantly enhance customer onboarding for Australian businesses. By using Mobile Message to sen...

Learn More

Ready to Try Mobile Message?

Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!

Start Messaging Now