Feature Upvote SMS Integration
Yes - Mobile Message does integrate with Feature Upvote!
If a customer texts your business number, that reply can create a new suggestion in Feature Upvote automatically, so a comment made over SMS becomes something the product team can see and vote on instead of getting lost in a phone. The same connection can text a customer back once their suggestion's status changes, so they hear that a request they raised is now planned or shipped without anyone having to check anything themselves or send a manual update.
A Zapier account and subscription is required for this integration.
Please view Zapier's pricing page for further information.
What you can automate
Connect Feature Upvote and Mobile Message through Zapier and these run on their own, with no code and no developer.
Bulk SMS at 1.6¢ per SMS
Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase, offering great value without compromising on quality.
100% Direct Delivery - Guaranteed
We don't route your messages offshore, like some bulk SMS providers. We deliver 100% of messages directly to Australian mobile carriers, for the fastest, most reliable delivery.
FREE Dedicated Number
Get a dedicated vitrual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.
Everything Feature Upvote supports on Zapier
Any of these can start or complete an SMS automation with Mobile Message.
Triggers 3
- New Comment — Triggers when a new comment is created.
- New Suggestion — Triggers when a new suggestion is created.
- Suggestion Changed — Triggers when a suggestion is changed.
Actions 2
- Create Suggestion — Creates a new suggestion.
- Update Suggestion — Updates an existing suggestion.
Everything Your Integration Needs
Easy-to-Use Integration
Our SMS platform is simple to integrate with your existing application.
Custom Sender IDs
Personalise your messages with a branded sender name, improving trust and engagement with your audience.
Real-Time Delivery Receipts
Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.
Inbound SMS Handling
Receive replies and incoming messages directly into your app for seamless two-way communication.
Feature Upvote + SMS: common questions
Can a customer's text turn into a new suggestion in Feature Upvote?
Yes. Mobile Message's Inbound SMS Received trigger can be connected to Feature Upvote's Create Suggestion action, so a message a customer sends by text is logged as a suggestion your product team can vote on.
Can I text a customer when their suggestion is marked as planned or shipped?
Yes. Feature Upvote's Suggestion Changed trigger can fire Mobile Message's Send SMS action, so the person who raised the idea gets a text once its status moves, without anyone checking the board manually.
How do I get suggestions and texts talking to each other?
You connect your Feature Upvote and Mobile Message accounts inside Zapier, then pick a trigger such as a new suggestion or comment and match it to a Mobile Message action. No coding is needed to set it up.
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