Harvestr SMS Integration

Yes — Mobile Message integrates with Harvestr. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

About the Harvestr integration

A customer sends a text with a detailed piece of feedback about your product, and instead of that reply sitting on someone's phone, it lands as a new message inside Harvestr where your product team already reviews requests and plans the roadmap. Connected through Zapier, Mobile Message can pass every inbound reply straight into Harvestr's inbox, so the person triaging feedback sees it as soon as it arrives, without checking a separate device.

Harvestr can also pull in the submitter profiles tied to that message, so a text stays attributed to the right customer record rather than turning into an anonymous note. For a team already voting on feature requests and shaping a roadmap around real submissions, that means feedback texted in from the road, a shop floor or between jobs joins the same queue as feedback collected anywhere else, matched to the same profile the rest of the team already works from.

Categories:

Product Management

A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

Tip: If you're simply looking to send a message to all your contacts, you may not need an integration at all. Most platforms let you export your contacts — you can then import them into Mobile Message and send an SMS to everyone in just a few clicks.

What you can automate

Connect Harvestr and Mobile Message through Zapier and these run on their own, with no code and no developer.

When A customer replies to a text Mobile Message · Inbound SMS Received

Then Log the reply as a new Harvestr message Harvestr · Create Message

Use this Zap

1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Harvestr supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 1

Get Submitters — Gets profiles used in submitter field

Actions 1

Create Message — Creates a new message in your inbox.

Everything Your Integration Needs

Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Harvestr + SMS: common questions

Can a text reply from a customer turn into a Harvestr message automatically?

Yes. Once Mobile Message and Harvestr are connected through Zapier, an inbound SMS reply can be created as a new message in Harvestr, so feedback texted in sits alongside everything else your product team already reviews.

Does the connection keep replies matched to the right submitter in Harvestr?

Harvestr can pull in the submitter profiles used against a message, so a text reply can be attributed to the correct customer record rather than arriving as an unlinked note in the inbox.

What's involved in getting customer texts landing inside Harvestr?

It is set up through a Zap rather than any code, and you will need a Mobile Message account and a Harvestr account already active. Once connected, inbound replies start appearing as new Harvestr messages on their own.

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