A text back from a supporter is often the clearest signal an organiser gets that someone is engaged, whether they're confirming they'll show up to a doorknock, asking a question about a campaign or simply letting a staff member know the message got through. Solidarity Tech is the CRM built to hold that kind of contact information, alongside everyone else an organisation is trying to reach, mobilise and keep organised across campaigns.

Connected to Mobile Message through Zapier, Solidarity Tech can turn that reply into action without extra admin work. When a supporter texts in, the connection creates or updates their person record in Solidarity Tech automatically, capturing the contact and whatever details come through without an organiser having to open the CRM and type it in by hand.

For organisations running phone banks, canvasses or rapid response campaigns, this means the CRM stays current with who has been in touch, even when replies come in outside office hours or across a large list of contacts spread over several campaigns. The record is ready the next time someone needs to follow up or check who has already responded, without a manual step sitting in between the text and the CRM.