SafetyCulture SMS Integration

Yes - Mobile Message does integrate with SafetyCulture!

Picture a safety manager completing an inspection of a warehouse site at the end of the day. Critical issues are identified and documented. Within moments, team leads need to know what's been found and what actions they must take. SafetyCulture captures the inspection data, and with Mobile Message, those findings can trigger SMS notifications to key personnel, ensuring urgent issues get immediate attention.

When an inspection is completed in SafetyCulture, you can automatically notify managers, supervisors, or team members via text about the results and required actions. This closes the communication gap between field inspections and response teams, removing the delay of waiting for emails or formal reports.

By connecting SafetyCulture to Mobile Message, you build a response system where inspections don't just sit in a database. Critical compliance and safety information flows directly to the people who need to act, keeping your operations safe and compliant.
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A Zapier account and subscription is required for this integration.
Please view Zapier's pricing page for further information.

SafetyCulture SMS Integration

What you can automate

Connect SafetyCulture and Mobile Message through Zapier and these run on their own, with no code and no developer.

When An inspection is completed SafetyCulture · Inspection Completed
Then Text the site manager with the findings Mobile Message · Send SMS
Use this Zap
When A corrective action is assigned SafetyCulture · Action Created
Then Text the team member to take action Mobile Message · Send SMS
Use this Zap
When A team member texts a safety concern Mobile Message · Inbound SMS Received
Then Automatically start an inspection at that site SafetyCulture · Start Inspection
Use this Zap
When Any inspection at any site finishes SafetyCulture · Any Inspection Completed
Then Text a list of safety supervisors with the results Mobile Message · Send SMS to List
Use this Zap
1.6 cents SMS Service
Bulk SMS at 1.6¢ per SMS

Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase, offering great value without compromising on quality.

Direct Carrier SMS Delivery
100% Direct Delivery - Guaranteed

We don't route your messages offshore, like some bulk SMS providers. We deliver 100% of messages directly to Australian mobile carriers, for the fastest, most reliable delivery.

Free Dedicated SMS Number
FREE Dedicated Number

Get a dedicated vitrual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything SafetyCulture supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 6
  • Action Created — Triggers when an action is created.
  • Any Inspection Completed — Triggers when any inspection is completed.
  • Any Inspection Completed (Advanced) — Triggers when any inspection is completed. Advanced provides additional fields.
  • Inspection Completed — Triggers when an inspection from a selected template is completed.
  • Inspection Completed — Triggers when an inspection is completed. Optionally filter by template.
  • Inspection Completed (Advanced) — Triggers when an inspection from a selected template is completed. Advanced provides additional fields.
Actions 7
  • API Request (Beta) — This is an advanced action which makes a raw HTTP request that includes this integration's authentication.
  • Create Inspection Edit Link — Creates a link that you can use to edit an inspection in SafetyCulture (web app and mobile app). Please note that the "view, edit" access level is required at a minimum to edit inspections.
  • Create Public Inspection Report Link — Creates a link that you can use to view an inspection report without logging in to SafetyCulture.
  • Get Exported Inspection Report — Gets an exported inspection report. Either a PDF or Word (.docx) file.
  • Share Inspection — Shares an inspection with users and/or groups in your organization. Please note that the "view, edit" access level is required at a minimum to share inspections.
  • Start Inspection — Starts an inspection from a selected template.
  • Start Inspection Report Export — Starts exporting an inspection report to PDF or Word. We recommend that you create a "Delay" following this action to allow SafetyCulture enough time to export the inspection report.

Everything Your Integration Needs

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Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

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Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

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Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

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Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

SafetyCulture + SMS: common questions

Can I send an SMS when an inspection is completed in SafetyCulture?

Yes. When an inspection finishes, you can set up a Zap that automatically sends an SMS to your team members or customers with the findings. This keeps people informed in real time about what was discovered and what needs to happen next.

Can I start a SafetyCulture inspection from an inbound SMS?

Yes, you can trigger a new inspection through Mobile Message's inbound SMS. If a team member or customer texts in a safety concern, you can automatically create a new inspection in SafetyCulture, which sets up the documentation you need to follow through properly.

How do I connect SafetyCulture to Mobile Message?

Use Zapier to create the connection between your SafetyCulture account and Mobile Message. Choose a SafetyCulture trigger like 'Inspection Completed', select 'Send SMS' as your Mobile Message action, and set up the message template. Both accounts will need to be connected to Zapier, and no coding is required.

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