Legal practices often create matters, events and invoices while clients are waiting for an update. Rocket Matter's New Matter, New Event or New Invoice Payment triggers can start a Zap that sends a clear SMS through Mobile Message. A payment confirmation, appointment reminder or matter acknowledgement can reach the client without another manual task for the practice team.

New Contact can also trigger Create Contact in Mobile Message, giving the firm a way to place a person into its messaging account when the contact is first created. Send SMS can handle an individual client notice, while Send SMS to List can deliver an operational message to a selected group. These workflows can be based on the Rocket Matter events that matter most to the firm's service process.

Mobile Message replies can start Rocket Matter actions too. Inbound SMS Received can trigger Create Note, Create Task or Create Event when the response should become a record someone checks in the legal system. Delivery Status Updated can provide another starting point for a supported Rocket Matter action. The connection is configured through Zapier and does not imply a native record synchronisation.