Profile Pulse SMS Integration

Yes — Mobile Message integrates with Profile Pulse. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

About the Profile Pulse integration

A customer texts back to confirm their appointment went ahead, and the conversation ends there because nobody follows up to ask how it went. Profile Pulse exists to close that gap, using its Send Review Request action to reach out by email or SMS and ask for a review while the experience is still fresh in the customer's mind.

Paired with Mobile Message, that follow up can start the moment a text conversation happens on your end. A customer replying to a message you've sent, or a text you've sent them being confirmed as delivered, can trigger a Zap that runs Profile Pulse's Send Review Request action, without anyone remembering to chase it manually days later. Since Mobile Message doesn't say what a customer's reply actually contained, this works best for straightforward moments, such as confirming something is done or delivered, then asking for feedback while the whole thing is still top of mind for both sides.

Categories:

CRM (Customer Relationship Management)

A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

Tip: If you're simply looking to send a message to all your contacts, you may not need an integration at all. Most platforms let you export your contacts — you can then import them into Mobile Message and send an SMS to everyone in just a few clicks.

What you can automate

Connect Profile Pulse and Mobile Message through Zapier and these run on their own, with no code and no developer.

When A text message is confirmed delivered Mobile Message · Delivery Status Updated

Then Trigger Profile Pulse to request a review Profile Pulse · Send Review Request

Use this Zap

When A customer replies to your business by text Mobile Message · Inbound SMS Received

Then Send them a review request through Profile Pulse Profile Pulse · Send Review Request

Use this Zap

1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Profile Pulse supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Actions 1

Send Review Request — Send a review request to a customer via email or SMS.

Everything Your Integration Needs

Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Profile Pulse + SMS: common questions

Can Profile Pulse send a review request after a customer texts my business?

Yes. A customer texting your business fires Mobile Message's Inbound SMS Received trigger, and a Zap can use that to run Profile Pulse's Send Review Request action, which reaches out by email or SMS asking for a review.

Does Profile Pulse know if my text to a customer was actually delivered?

It can find out through Mobile Message. The Delivery Status Updated trigger fires once a text's delivery is confirmed, and a Zap can use that moment to run Profile Pulse's Send Review Request action instead of waiting for someone to check manually.

How do I get Profile Pulse and Mobile Message working together?

There's no native link between them. The connection is built entirely through Zapier, so you'll need accounts with both, then a Zap pairing one of Mobile Message's triggers with Profile Pulse's Send Review Request action, and no coding is required.

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