A customer replying to a text is the moment your team most needs to know about, especially when nobody is watching the phone that received it. Poodle is a straightforward email API built for sending exactly that kind of alert, using its Send Email action to fire off a text or HTML email the instant something needs to reach an inbox, without anyone having to build their own mail server first.

Paired with Mobile Message, Poodle can turn either of Mobile Message's two events, an inbound reply or an updated delivery status, into an email your team actually sees. A customer's reply becomes an email notification landing in a shared inbox, and a message that fails to deliver becomes an alert email instead of something that quietly falls through, all without anyone needing to log into Mobile Message itself to check whether a customer has been in touch or a text has gone missing.