Planfix SMS Integration

Yes - Mobile Message does integrate with Planfix!

A customer issue lands in Planfix while your team is already moving between projects, tasks and comments. A new task can be the point where a customer needs an acknowledgement, but waiting for someone to notice it can leave the request sitting in a queue. With Zapier, Planfix can pass events to Mobile Message, so a text goes out while the work is being organised.

Use a new task to send an SMS with the request reference and next step. You can also act on a new contact by creating that person in Mobile Message, or use a new comment to notify a customer when an internal update is ready to share. These automations keep the customer-facing message close to the work your team is already recording, without implying a two-way sync between the systems.
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Please view Zapier's pricing page for further information.

Planfix SMS Integration

What you can automate

Connect Planfix and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant A customer task is created in Planfix Planfix · New Task
Then Text the customer about the next step Mobile Message · Send SMS
Use this Zap
When Instant A new contact is added to Planfix Planfix · New Contact
Then Create that person in Mobile Message Mobile Message · Create Contact
Use this Zap
When Instant A new comment is added to Planfix Planfix · New Comment
Then Text a customer with the approved update Mobile Message · Send SMS
Use this Zap
1.6 cents SMS Service
Bulk SMS at 1.6¢ per SMS

Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase, offering great value without compromising on quality.

Direct Carrier SMS Delivery
100% Direct Delivery - Guaranteed

We don't route your messages offshore, like some bulk SMS providers. We deliver 100% of messages directly to Australian mobile carriers, for the fastest, most reliable delivery.

Free Dedicated SMS Number
FREE Dedicated Number

Get a dedicated vitrual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Planfix supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 10
  • Delete Comment — Trigger when a comment is deleted
  • Delete Contact — Trigger when a contact is deleted
  • Delete Task — Trigger when a task is deleted
  • New Comment — Trigger when a comment is created
  • New Contact — Trigger when a new contact is created
  • New Task — Trigger when a new task is created
  • Update Comment — Trigger when a comment is updated
  • Update Contact — Trigger when a contact is updated
Show all 10 triggers
  • Update Field — Trigger when a field is updated
  • Update Task — Trigger when a task is updated
Actions 9
  • Delete Comment — Delete a comment
  • Delete Contact — Delete a contact
  • Delete Task — Delete a task
  • New Comment — Creates a new comment.
  • New Contact — Creates a new contact.
  • New Task — Creates a new task
  • Update Comment — Update a comment
  • Update Contact — Update contact
Show all 9 actions
  • Update Task — Update a task

Everything Your Integration Needs

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Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

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Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

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Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

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Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Planfix + SMS: common questions

Can Planfix send an SMS when a new task is created?

Yes. Use Planfix's New Task trigger with Mobile Message's Send SMS action. Map the customer's mobile number and include useful task details, such as the request reference, assigned team member or expected next step.

Can new Planfix contacts be added to Mobile Message?

Yes. Planfix's New Contact trigger can run Mobile Message's Create Contact action. This lets you pass the contact name and mobile number into Mobile Message when a contact is created in Planfix.

How do I set up the Planfix SMS connection?

Create the Zap in Zapier, choose Planfix as the triggering app and Mobile Message as the action app, then map the fields. No code is needed, but you need an account with Planfix, Mobile Message and Zapier.

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Ready to Try Mobile Message?

Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!

Start Messaging Now50 FREE SMS Credits