ParcelParcel SMS Integration

Yes — Mobile Message integrates with ParcelParcel. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

About the ParcelParcel integration

You are fulfilling orders in your warehouse when a customer texts asking for a status update on their shipment. You shipped it through ParcelParcel hours ago, the shipping label is printed, but you have not sent them a confirmation yet. They are left wondering if the order actually shipped, how long it will take to arrive, and whether they should follow up. Customers hate uncertainty, and every day without tracking feels like poor service.

Mobile Message connects to ParcelParcel to eliminate that waiting period. The moment a new shipment is created in ParcelParcel, your Zap sends an automatic SMS to your customer with their tracking number, carrier information, and estimated delivery date. They get confirmation instantly that their order is on its way, they can monitor progress online in real time, and you stop fielding anxious follow-up messages from customers checking on their packages. Your customer feels supported and well-cared-for because you kept them informed.

Categories:

Productivity

A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

Tip: If you're simply looking to send a message to all your contacts, you may not need an integration at all. Most platforms let you export your contacts — you can then import them into Mobile Message and send an SMS to everyone in just a few clicks.

What you can automate

Connect ParcelParcel and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant A new shipment is created ParcelParcel · New Shipment

Then Send the customer their tracking number Mobile Message · Send SMS

Use this Zap

When Instant An order is shipped ParcelParcel · New Shipment

Then Add the customer to your in-transit orders list Mobile Message · Add Contact to List

Use this Zap

1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything ParcelParcel supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 1

New Shipment ✔️ — Triggers when you create a new shipment in MyParcelParcel.

Actions 3

Compare Shipping Options — Compares shipping options from your MyParcelParcel account
Create a (Draft) Shipment — Creates a (draft) shipment in MyParcelParcel
Get Shipping Labels — Retrieves the shipping documents (labels) for a shipment as a PDF file.

Everything Your Integration Needs

Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

ParcelParcel + SMS: common questions

Can I send an SMS when a shipment is created?

Yes. When a new shipment is created in ParcelParcel, your Zap sends an SMS to the customer with their tracking number and carrier information. You can include any custom message to assure them their order is on the way.

Can I include shipping costs or delivery estimates in the SMS?

Yes. ParcelParcel provides shipping details that you can include in your SMS message. You can customise the text to include delivery dates, carrier information, or any details from your shipment records.

What do I need to connect ParcelParcel and Mobile Message?

Create accounts with both ParcelParcel and Mobile Message, then authorise them in Zapier. Build a Zap triggered by new shipment creation and select Send SMS as your action. Configure your message and activate the Zap.

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