Outseta SMS Integration
Yes - Mobile Message does integrate with Outseta!
The same events can Create Contact in Mobile Message or Add Contact to List, so the right people are available for later SMS communication. A New Chat Request can also send an alert to a team member, while an Inbound SMS Received event can run Outseta's Add Custom Activity to record a customer response against an account, person or deal. These are individual workflows rather than a shared two-way database.
The connection is made in Zapier. Map Outseta's customer fields into the phone number, contact or activity fields, add any filters you need, and test the message content before enabling the Zap. This suits subscription teams that need prompt customer contact at important account moments.
A Zapier account and subscription is required for this integration.
Please view Zapier's pricing page for further information.
What you can automate
Connect Outseta and Mobile Message through Zapier and these run on their own, with no code and no developer.
Bulk SMS at 1.6¢ per SMS
Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase, offering great value without compromising on quality.
100% Direct Delivery - Guaranteed
We don't route your messages offshore, like some bulk SMS providers. We deliver 100% of messages directly to Australian mobile carriers, for the fastest, most reliable delivery.
FREE Dedicated Number
Get a dedicated vitrual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.
Everything Outseta supports on Zapier
Any of these can start or complete an SMS automation with Mobile Message.
Triggers 10
- Account Added — Triggers when a new account is created
- Account Deleted — Triggers when an account is deleted
- Account Subscription Started — Triggers when a new subscription starts for an account
- Account Updated — Triggers when an account is updated.
- Chat Request Added — Triggers when a new chat is received.
- Deal Added — Triggers when a new deal is created
- Deal Updated — Triggers when a deal is updated.
- Person Added — Triggers when a new person is created
Show all 10 triggers
- Person Deleted — Triggers when a person is deleted
- Person Updated — Triggers when a person is updated.
Actions 10
- Add Account — Allows you to create an account with an existing or new user. You can also specify a subscription.
- Add Custom Activity — This method allows you to record custom events associated to an account, people or deal. These activities would then show up on the activity feed of the corresponding entity and can be leveraged to trigger drip campaigns and other automation. For integration with drip campaigns make sure that what you pass in the Title property matches the start / stop value specified for the campaign. For engagement tracking Engagement use EntityType=1 as the engagement reports are all tied to accounts. Ensure that the EntityUid matches the Uid for the corresponding account that you want to tie the event to. For example, lets say you wanted to track engagement for a particular important action that a user takes using your product. Name the action performed in the Title, select 1 for Entity Type and make sure the EntityUid matches the account that performed the action.
- Add Deal — Allows you to create a deal and optionally associate it with an account or a person.
- Add Person — This action creates a person in the Outseta CRM.
- Cancel Subscription — This action cancels the current subscription on an account in the Outseta CRM. By default, accounts with canceled subscriptions become expired at the end of their current terms. It is also possible to cancel the subscription immediately.
- Retrieve Account — Retrieves an account record using its UID as the lookup
- Subscribe to Email List — Adds a person's email address to a mailing list
- Update Account — This action updates an account in the Outseta CRM.
Show all 10 actions
- Update Deal — This action updates a deal
- Update Person — This action updates a person in the Outseta CRM.
Everything Your Integration Needs
Easy-to-Use Integration
Our SMS platform is simple to integrate with your existing application.
Custom Sender IDs
Personalise your messages with a branded sender name, improving trust and engagement with your audience.
Real-Time Delivery Receipts
Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.
Inbound SMS Handling
Receive replies and incoming messages directly into your app for seamless two-way communication.
Outseta + SMS: common questions
Can Outseta text customers when a subscription starts?
Yes. Account Subscription Started can trigger Mobile Message's Send SMS action. Use the account or person details available from Outseta to send onboarding information or a helpful first message.
Can an incoming SMS be recorded in Outseta?
Yes. Mobile Message's Inbound SMS Received trigger can run Outseta's Add Custom Activity action. This lets you record the inbound response against the relevant Outseta account, person or deal when the required identifiers are available.
What do I need for an Outseta SMS workflow?
Create the workflow in Zapier and select the Outseta trigger and Mobile Message action you need. No coding is involved, but you need both accounts and suitable access to the customer fields used by the Zap.
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