NetSuite SMS Integration

Yes - Mobile Message does integrate with NetSuite!

Finance teams, operations managers, and sales leaders all depend on NetSuite to keep on top of orders, invoices, and customer changes. When new records arrive, such as a fresh order that needs fulfilling, an overdue invoice that needs action, or a customer update that changes your next step, your team needs to know immediately. Connecting NetSuite to Mobile Message through Zapier means key people get SMS alerts the moment records are created or updated, so they can respond without logging in or waiting for emails.

This works best for time-sensitive events that demand quick action. An SMS reaches people in the field or between meetings much faster than email, and it demands immediate attention. Your team stays responsive without being glued to a screen, and nothing gets missed because critical records trigger notifications. You spend less time chasing people to check systems, and more time moving business forward with confidence.

A Zapier account and subscription is required for this integration.
Please view Zapier's pricing page for further information.

NetSuite SMS Integration

What you can automate

Connect NetSuite and Mobile Message through Zapier and these run on their own, with no code and no developer.

When A new order is created or a record is updated in NetSuite NetSuite · New Or Updated Record
Then Alert your team via SMS Mobile Message · Send SMS
Use this Zap
When A new customer appears in your saved search NetSuite · New Record (Saved Search)
Then Add them to your Mobile Message contact list Mobile Message · Create Contact
Use this Zap
When A customer texts Mobile Message Mobile Message · Inbound SMS Received
Then Create a new record in NetSuite NetSuite · Create Record
Use this Zap
1.6 cents SMS Service
Bulk SMS at 1.6¢ per SMS

Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase, offering great value without compromising on quality.

Direct Carrier SMS Delivery
100% Direct Delivery - Guaranteed

We don't route your messages offshore, like some bulk SMS providers. We deliver 100% of messages directly to Australian mobile carriers, for the fastest, most reliable delivery.

Free Dedicated SMS Number
FREE Dedicated Number

Get a dedicated vitrual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything NetSuite supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 3
  • New Or Updated Record — Triggers when a record is created or updated. Supports standard and custom records.
  • New Record — Triggers when a new record is created. Supports standard and custom records.
  • New Record (Saved Search) — Triggers when a new record enters your saved search results.
Actions 12
  • API Request (Beta) — This is an advanced action which makes a raw HTTP request that includes this integration's authentication.
  • Attach Existing File to Record — Attach a file from file cabinet to a record.
  • Bulk Import Records — Submits a CSV file to NetSuite using a Saved CSV Import and waits for the job to finish. Reads `final_status` to block on completion automatically.
  • Create or Update Folder — Creates a new folder in File Cabinet, or updates an existing folder if a folder ID is provided.
  • Create Record — Creates a new record. Supports standard and custom records.
  • Delete Record — Deletes an existing record. Supports standard and custom records.
  • Detach File from Record — Removes an existing file from file cabinet from a record.
  • Run SuiteQL Query — Executes an SuiteQL query over records in NetSuite.
Show all 12 actions
  • Transform Record — Transforms a record from one type into another.
  • Update Record — Updates an existing record. Supports standard and custom records.
  • Upload File to File Cabinet — Uploads a new file to the File Cabinet.
  • Upsert (Create or Update) Record — Creates a new record if it does not exist. If the record already exists, it will be updated. Supports standard and custom records.

Everything Your Integration Needs

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Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

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Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

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Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

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Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

NetSuite + SMS: common questions

Can I send SMS when a new record is created in NetSuite?

Yes. When a new order, invoice, or any other record is created in NetSuite, you can send an SMS to your team through Mobile Message. You can include details like the record ID, customer name, or amount in the message.

Can I add NetSuite customers to my Mobile Message contact list?

Yes. When a new customer record appears in NetSuite (using saved searches), you can create a Zap that adds them to your Mobile Message contacts. They'll be ready for future campaigns or follow-up messages.

How do I set up SMS alerts for new NetSuite records?

Create a Zapier account with both NetSuite and Mobile Message. Build a Zap that triggers on "New Record" or "New Or Updated Record" and sends an SMS through Mobile Message to whoever needs to be notified. You can filter by record type and include relevant details.

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Ready to Try Mobile Message?

Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!