MyDesk SMS Integration

Yes - Mobile Message does integrate with MyDesk!

A sales team can receive a text at the moment a new appointment, contact or opportunity appears in MyDesk. New Appointment can trigger Mobile Message Send SMS through Zapier, while New Contact can create a Mobile Message contact so the person’s number is ready for future communication. Task Overdue and Opportunity Overdue can also alert a manager before follow-up is forgotten.

This is useful for sales operators who use MyDesk to manage companies, appointments, tasks and opportunities. A new appointment message can confirm the booking or notify the assigned staff member. An overdue task alert can prompt action, and an Opportunity Completed event can send a closing message when a deal is marked complete. Mobile Message’s Inbound SMS Received trigger can create a MyDesk task from a customer reply, placing follow-up in the CRM. The exact result depends on the fields and rules you map. Zapier runs each selected workflow in one direction, so this connection is not an automatic two-way update between MyDesk and Mobile Message.
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Connect Now with Zapier SMS Pricing Start a Free Trial50 FREE SMS Credits

A Zapier account and subscription is required for this integration.
Please view Zapier's pricing page for further information.

MyDesk SMS Integration

What you can automate

Connect MyDesk and Mobile Message through Zapier and these run on their own, with no code and no developer.

When MyDesk creates a new appointment MyDesk · New Appointment
Then Text the attendee or sales person Mobile Message · Send SMS
Use this Zap
When A MyDesk task becomes overdue MyDesk · Task Overdue
Then Text the assigned staff member Mobile Message · Send SMS
Use this Zap
When MyDesk adds a new contact MyDesk · New Contact
Then Create the Mobile Message contact Mobile Message · Create Contact
Use this Zap
When A customer texts Mobile Message Mobile Message · Inbound SMS Received
Then Create a MyDesk follow-up task MyDesk · Create Task
Use this Zap
1.6 cents SMS Service
Bulk SMS at 1.6¢ per SMS

Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase, offering great value without compromising on quality.

Direct Carrier SMS Delivery
100% Direct Delivery - Guaranteed

We don't route your messages offshore, like some bulk SMS providers. We deliver 100% of messages directly to Australian mobile carriers, for the fastest, most reliable delivery.

Free Dedicated SMS Number
FREE Dedicated Number

Get a dedicated vitrual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything MyDesk supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 9
  • New Appointment — Triggers when a new Appointment is created.
  • New Company — Triggers when a new Company is created.
  • New Contact — Triggers when a new Contact is added to a Company.
  • New Opportunity — Triggers when a new Opportunity is created.
  • New Task — Triggers when a new Task is created.
  • Opportunity Completed — Triggers when an Opportunity is completed.
  • Opportunity Overdue — Triggers when an Opportunity is overdue.
  • Task Completed — Triggers when a Task is completed.
Show all 9 triggers
  • Task Overdue — Triggers when a Task is overdue.
Actions 10
  • Create Address — Creates an Address.
  • Create Appointment — Creates an Appointment.
  • Create Company — Creates a Company.
  • Create Contact — Creates a Contact.
  • Create Opportunity — Creates an Opportunity.
  • Create Task — Creates a Task.
  • Update Company — Updates an existing Company.
  • Update Contact — Updates an existing Contact.
Show all 10 actions
  • Update Opportunity — Updates an existing Opportunity.
  • Update Task — Update an existing Task.

Everything Your Integration Needs

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Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

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Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

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Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

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Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

MyDesk + SMS: common questions

Can MyDesk text someone when an appointment is created?

Yes. New Appointment can trigger Mobile Message Send SMS through Zapier. Map the appointment and recipient details to send a confirmation or notify the staff member responsible for the booking.

Can MyDesk overdue tasks send SMS reminders?

Yes. Task Overdue or Opportunity Overdue can start Send SMS. These workflows can alert the assigned person or manager using the information available in the MyDesk event.

How do I connect MyDesk with Mobile Message?

You need MyDesk and Mobile Message accounts, with Zapier providing the no-code connection. Select a MyDesk trigger or Mobile Message inbound event, choose the action, map the fields and test the workflow before enabling it.

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Ready to Try Mobile Message?

Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!

Start Messaging Now50 FREE SMS Credits