LoyaltyDog SMS Integration

Yes — Mobile Message integrates with LoyaltyDog. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

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Mobile Message

About the LoyaltyDog integration

A customer completes a purchase and the loyalty team still needs to remember the follow-up. LoyaltyDog records Transaction Complete, New Customer Activity and Customer Change events. Through Zapier, these events can start Mobile Message actions such as an SMS, a contact update or a list assignment.

Transaction Complete can send a thank-you message, while New Customer Activity can notify a selected group about a meaningful loyalty action. Customer Change can create or update the Mobile Message contact, so the messaging record reflects the customer details supplied by LoyaltyDog. Mobile Message also supports Award Customer Points, but that LoyaltyDog action cannot be started by an SMS trigger unless your process has a genuinely suitable inbound event and mapping.

The connection is useful when loyalty activity should lead to timely communication rather than a later manual export. You choose the event, recipient and message in Zapier. It is not a native integration or two-way synchronisation. Each workflow passes one event to one Mobile Message action.
Categories:

A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

What you can automate

Connect LoyaltyDog and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant A LoyaltyDog transaction completes LoyaltyDog · Transaction Complete
Then Text the customer a thank-you Mobile Message · Send SMS
Use this Zap
When Instant A LoyaltyDog customer changes LoyaltyDog · Customer Change
Then Update the Mobile Message contact Mobile Message · Update Contact
Use this Zap
When Instant A customer performs loyalty activity LoyaltyDog · New Customer Activity
Then Text the loyalty team list Mobile Message · Send SMS to List
Use this Zap
When Instant A new LoyaltyDog customer appears LoyaltyDog · Customer Change
Then Create the customer contact Mobile Message · Create Contact
Use this Zap
1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything LoyaltyDog supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 3
  • Customer Change — Triggers when a customer is changed (created/updated/deleted).
  • New Customer Activity — Triggers when a customer performs an action.
  • Transaction Complete — Triggers when a new transaction is processed and completed.
Actions 7
  • Award Customer Points — Award points to a customer in the program.
  • Broadcast Message — Broadcast message to customers in the program.
  • Claim Customer Offer — Claim an valid offer to a customer in the program.
  • Create Customer — Creates a new customer in the program.
  • Delete Customer — Delete a customer in the program.
  • Redeem Current Customer Offer — Redeem the current active offer of a customer in the program.
  • Update Customer — Update a customer in the program.

Everything Your Integration Needs

Easy-to-Use Integration
Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs
Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts
Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling
Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

LoyaltyDog + SMS: common questions

Can LoyaltyDog send a thank-you SMS after a transaction?

Yes. Use Transaction Complete as the LoyaltyDog trigger and Send SMS as the Mobile Message action. Map the customer's mobile number and relevant transaction information into the message in Zapier.

Can LoyaltyDog customer changes update Mobile Message?

Yes. Customer Change can start Update Contact in Mobile Message. It can also start Create Contact where a new customer needs a messaging record, depending on how your Zap is configured.

How do I set up LoyaltyDog SMS automations?

You need LoyaltyDog and Mobile Message accounts, plus Zapier. No code is required. Choose the LoyaltyDog event, select a Mobile Message action, map customer fields, test the workflow and activate the Zap.

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