The moment a digital product sells on Payhip is the moment a customer is most receptive to hearing from you again, before the excitement of the purchase fades and before a support question has any reason to come in. Left to a dashboard, that moment usually passes with nothing more than an email receipt sitting unread in an inbox somewhere among the day's other messages.

Connected to Mobile Message through Zapier, a new sale on Payhip can text the buyer straight away, and a refund can trigger a text confirming the money is on its way back, so customers hear about their own money before they think to chase you for an update. Someone taking out a new membership subscription can be added as a contact in Mobile Message at the same time, ready for whatever comes next.

The connection also covers the quieter parts of running a store. Cancel a membership subscription and Mobile Message can add that person to your unsubscribe list so they stop receiving texts, and launching a new product can trigger a message to your subscriber list, turning a routine product update into a sales channel without extra work.