A prospect messages your school after seeing an ad or hearing about a trial class from a friend, and if nobody is standing at the front desk right then, that message can sit in a phone until someone remembers to write down a name and a number. By the time a coach gets to it between classes, the person has often already booked a trial somewhere else. Kicksite connects to Mobile Message through Zapier, so the reply gets turned into a record instead of relying on someone's memory at the end of a busy class night.

When a person texts your school, a new prospect is created in Kicksite automatically, with no one needing to copy details out of a message thread later or dig through old texts to find a number. Your team can also use Mobile Message to text that person straight away, so someone who reached out during a walk in trial or after seeing a Facebook ad gets an answer before they call the school down the road instead of yours.