KarelCRM SMS Integration

Yes — Mobile Message integrates with KarelCRM. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

About the KarelCRM integration

A text from a customer is one of the clearest signals a lead exists, arguably clearer than a form fill, because someone bothered to type an actual message and press send. That signal is only useful once it turns into a tracked lead somewhere your sales team actually looks, rather than sitting unread in a phone until someone happens to notice it later in the day, by which point a competitor may already have replied.

Connected to Mobile Message through Zapier, KarelCRM can create a new lead the moment someone texts your business, complete with a notification to your KarelCRM users so the right person knows to follow up straight away. A reply that would otherwise sit in a phone becomes a lead in the same CRM your team already uses for proposals, orders and stock management, ready for whoever picks it up next without a second tool to check or a second login to remember.

Categories:

CRM (Customer Relationship Management)

A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

Tip: If you're simply looking to send a message to all your contacts, you may not need an integration at all. Most platforms let you export your contacts — you can then import them into Mobile Message and send an SMS to everyone in just a few clicks.

What you can automate

Connect KarelCRM and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Someone texts your business Mobile Message · Inbound SMS Received

Then Create a new lead in KarelCRM KarelCRM · Create Lead

Use this Zap

1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything KarelCRM supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Actions 1

Create Lead — Creates a new lead and sends a notification to KarelCRM users.

Everything Your Integration Needs

Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

KarelCRM + SMS: common questions

Can a text message create a new lead in KarelCRM?

Yes. Mobile Message's Inbound SMS Received trigger fires when someone texts your business, and that can start a Zap that creates a new lead in KarelCRM, ready to be worked alongside your existing proposals and orders.

Does KarelCRM notify anyone when a lead is created from a text?

Yes. Creating a lead in KarelCRM also sends a notification to KarelCRM users, so whoever is watching the CRM knows straight away that a new lead has come in from a text rather than finding out later.

How do I connect KarelCRM to Mobile Message so texts create leads automatically?

You link your KarelCRM and Mobile Message accounts inside Zapier, set Inbound SMS Received as the trigger and Create Lead as the action, then switch the Zap on. Both accounts are needed and no coding is involved.

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