Growing membership organisations need to keep members engaged and informed about their status, renewal dates, and membership benefits. If you're running memberships through Join It, staying in regular contact with members matters. Mobile Message connected through Zapier makes this automatic: when a new member joins, when their membership renews, or when someone goes inactive, you can automatically send SMS to notify them without any manual effort.

Organisations often lose members simply because they slip out of mind between communications. Automating SMS notifications when membership events happen keeps members informed and makes them feel valued. You can notify new members of their benefits immediately, send renewal reminders before memberships lapse, and unsubscribe inactive members from your SMS list simultaneously. This reduces the manual communication work your team needs to do and typically improves retention by keeping members engaged with timely, relevant messages about their membership status.