Jambo SMS Integration

Yes — Mobile Message integrates with Jambo. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

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Mobile Message

About the Jambo integration

Stakeholder engagement teams live in Jambo because that is where every contact, meeting and outreach effort has to be recorded for the record, not just remembered. When those same teams also text stakeholders through Mobile Message, the reply usually stays in a phone rather than in the platform where the rest of the relationship is tracked. Connecting Jambo to Mobile Message through Zapier keeps that history together, so a text reply can create or update a contact in Jambo, or log itself as a simplified communication against that stakeholder automatically.

A council officer or community relations manager running a consultation project can see the SMS side of an engagement sitting next to the emails and meetings for the same person, rather than chasing a separate record. A delivery update from Mobile Message can also be logged as a communication, so outreach that was texted but never replied to still shows up in the stakeholder's history.
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A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

What you can automate

Connect Jambo and Mobile Message through Zapier and these run on their own, with no code and no developer.

When A stakeholder texts in for the first time Mobile Message · Inbound SMS Received
Then Create or update their Jambo contact record Jambo · Create or Update Contact
Use this Zap
When A stakeholder replies to your text Mobile Message · Inbound SMS Received
Then Log the reply as a Jambo communication Jambo · Create Simplified Communication
Use this Zap
When A text is delivered to a stakeholder Mobile Message · Delivery Status Updated
Then Record the outreach as a Jambo communication Jambo · Create Simplified Communication
Use this Zap
1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Jambo supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Actions 4
  • Create Email Communication — Creates communication in Jambo through an email provider or a calendar
  • Create Event Communication — Creates communication in Jambo through an event
  • Create or Update Contact — Create or update a contact
  • Create Simplified Communication — Creates simplified communication in Jambo with support for an individual and an organization.

Everything Your Integration Needs

Easy-to-Use Integration
Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs
Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts
Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling
Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Jambo + SMS: common questions

Can Jambo log a stakeholder's SMS reply automatically?

Yes. An inbound reply on Mobile Message can create a simplified communication record in Jambo against that stakeholder, so the exchange sits alongside their other engagement history rather than staying in a separate text thread.

Can a text reply create a new contact in Jambo?

Yes. When a stakeholder who is not yet in Jambo texts your Mobile Message number, Zapier can create or update their contact record automatically, ready for your team to keep engaging with them from there.

What is needed to link Jambo and Mobile Message together?

A Zapier account with both platforms connected to it. From there you choose a Mobile Message trigger such as an inbound reply and a Jambo action such as creating a communication, and no code is required.

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