InstantResponse SMS Integration

Yes — Mobile Message integrates with InstantResponse. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

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Mobile Message

About the InstantResponse integration

A new local lead can arrive while a business owner is serving a customer or working away from the desk. InstantResponse records the lead, but waiting to send the first message can cost valuable attention. New Lead can start a Zap that sends an SMS through Mobile Message, so the prospect receives a prompt acknowledgement while the team prepares a personal response.

Lead Phone Number Added is useful when the phone number arrives after the original New Lead event. It can support a separate workflow that sends a message once contact details become available. You can also create a Mobile Message contact from either event, giving the team a record to check when follow-up begins.

The connection sends selected InstantResponse data into Mobile Message through Zapier. It does not synchronise lead records or imply that InstantResponse's automated replies are replaced. Choose the event that matches your process and keep the text focused on confirming receipt and setting expectations.
Categories:

A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

What you can automate

Connect InstantResponse and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant InstantResponse receives a new lead InstantResponse · New Lead
Then Text the prospect an immediate acknowledgement Mobile Message · Send SMS
Use this Zap
When Instant A lead phone number becomes available InstantResponse · Lead Phone Number Added
Then Text the lead once contact is possible Mobile Message · Send SMS
Use this Zap
When Instant InstantResponse creates a lead InstantResponse · New Lead
Then Create the lead in Mobile Message Mobile Message · Create Contact
Use this Zap
1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything InstantResponse supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 2
  • Lead Phone Number Added — Triggers when a phone number arrives on a lead AFTER the New Lead event already fired. Pair with New Lead in a Find/Update Zap so a contact created from New Lead gets patched with the consumer's phone once it lands.
  • New Lead — Triggers when a new lead is created.

Everything Your Integration Needs

Easy-to-Use Integration
Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs
Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts
Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling
Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

InstantResponse + SMS: common questions

Can InstantResponse send an SMS when a new lead arrives?

Yes. New Lead can trigger Mobile Message's Send SMS action in Zapier. This lets you send a plain text acknowledgement using the lead information supplied by InstantResponse.

What happens when a lead gets a phone number later?

Lead Phone Number Added can trigger a separate Mobile Message Send SMS action after the number arrives. It is designed for the later phone event, rather than repeating the original New Lead event.

How do I start an InstantResponse and Mobile Message Zap?

You need InstantResponse, Mobile Message and Zapier accounts. Select New Lead or Lead Phone Number Added, choose the Mobile Message action, map the fields and test the workflow. No custom development is required.

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