Feature Watch SMS Integration

Yes — Mobile Message integrates with Feature Watch. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

Feature Watch logo
Mobile Message

About the Feature Watch integration

Product managers and SaaS teams use Feature Watch to capture customer ideas, monitor feedback and track feature progress. A new status change can show that a requested improvement has moved forward, yet customers may not hear about it until someone remembers to send an update. Zapier can pass Feature Watch events to Mobile Message, helping teams turn meaningful product moments into timely SMS communication.

New Comment and New Upvote can alert a product owner when feedback needs attention. New Status Change can send a customer or internal stakeholder a message about progress, while New Feature can notify a team when a request enters the board. In the other direction, an inbound Mobile Message SMS can create a feature in Feature Watch, giving a customer suggestion a visible place for later review. Each workflow is a separate one-way Zap, not a live two-way feed. Map the available fields, keep messages concise and test the workflow before publishing it.
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A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

What you can automate

Connect Feature Watch and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant A Feature Watch status changes Feature Watch · New Status Change
Then Text the requester a progress update Mobile Message · Send SMS
Use this Zap
When Instant A comment is added to a feature Feature Watch · New Comment
Then Text the product owner the comment Mobile Message · Send SMS
Use this Zap
When Instant A feature receives a new upvote Feature Watch · New Upvote
Then Text the team about rising demand Mobile Message · Send SMS
Use this Zap
When Someone texts your Mobile Message number Mobile Message · Inbound SMS Received
Then Create a feature from the suggestion Feature Watch · Create a Feature
Use this Zap
1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Feature Watch supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 5
  • New Board — Triggers when a board is created.
  • New Comment — Triggers when a comment is made on a feature.
  • New Feature — Triggers when a feature is created.
  • New Status Change — Triggers when a feature is moved to a new status.
  • New Upvote — Triggers when a vote is made on a feature.
Actions 2
  • Create a Feature — Creates a new feature.
  • Update Feature Status — Change the status of an existing feature.

Everything Your Integration Needs

Easy-to-Use Integration
Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs
Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts
Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling
Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Feature Watch + SMS: common questions

Can Feature Watch text someone after a feature status changes?

Yes. Feature Watch’s New Status Change trigger can run Mobile Message’s Send SMS action through Zapier. Map the feature and status information into a progress update for a requester, customer or internal stakeholder.

Can an inbound SMS create a Feature Watch feature?

Yes. Mobile Message’s Inbound SMS Received trigger can run Feature Watch’s Create a Feature action. The incoming message can become a feature record so product teams can review the suggestion in their normal workspace.

How do I set up Feature Watch SMS notifications?

Choose a Feature Watch trigger or Mobile Message trigger in Zapier, add the other service’s action and map the fields. No code is required. Both Feature Watch and Mobile Message accounts are needed, along with Zapier access.

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