A customer sends a first message to your business and expects something useful back straight away, not a long wait until a human is free to type a reply. EZContact is built for that moment, using AI to handle the early back and forth, qualify a lead, and hand the conversation to a person only once it is actually ready for one, rather than leaving every new enquiry sitting in a queue until somebody finds a spare minute to look at it.

Pairing it with Mobile Message through Zapier lets an inbound text be the trigger that starts EZContact working. When someone texts your Mobile Message number, that message can trigger EZContact's Send Message Template action, sending a pre-set reply on your connected messaging channel so the enquiry is acknowledged and the qualification process begins without anyone manually opening a new conversation or hunting through old notes for the right response to send back straight away.