ChatBot SMS Integration

Yes — Mobile Message integrates with ChatBot. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

About the ChatBot integration

Support teams and small businesses running a ChatBot flow rely on it to catch messages the moment someone starts typing, day or night. Whether the bot is a simple FAQ helper or a fully built conversational flow, it often lives on its own, separate from the phone numbers and text threads the rest of the business uses to follow up with people. It just needs a way to reach the numbers the business actually calls or texts.

ChatBot connects to Mobile Message through Zapier, so when a user sends a message that triggers your chosen interaction, that same moment can start a text or add the person as a contact. A message that needs a human reply can prompt an SMS alert to whoever is meant to follow up, and the same trigger can quietly build your contact list so every person who messages the bot is already on file for later follow up, without anyone copying details across by hand.

Categories:

A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

Tip: If you're simply looking to send a message to all your contacts, you may not need an integration at all. Most platforms let you export your contacts — you can then import them into Mobile Message and send an SMS to everyone in just a few clicks.

What you can automate

Connect ChatBot and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant A user sends a message in ChatBot ChatBot · New Message

Then Send an SMS alert to your team Mobile Message · Send SMS

Use this Zap

When Instant Someone starts a new ChatBot conversation ChatBot · New Message

Then Add them as a Mobile Message contact Mobile Message · Create Contact

Use this Zap

1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything ChatBot supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 1

New Message — Triggers when a user sends a message that triggers the chosen interaction.

Everything Your Integration Needs

Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

ChatBot + SMS: common questions

Can ChatBot text me when someone sends a new message?

Yes. Every time a user sends a message that triggers your chosen interaction, that can be connected through Zapier to send an SMS alert, so a person who needs to reply straight away does not miss it.

Can people who message my ChatBot be added to my SMS contacts?

Yes. The same New Message trigger can also create that person as a contact in Mobile Message, so everyone who reaches your bot is on file for a text later, without typing their number in yourself.

What's needed to get ChatBot working with Mobile Message?

You need an active ChatBot account and a Mobile Message account, connected through Zapier. No coding is needed, you pick the New Message trigger and choose whether it should send a text or create a contact.

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