Engaz CRM SMS Integration

Yes — Mobile Message integrates with Engaz CRM. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

About the Engaz CRM integration

Sales teams running on Engaz CRM often pick up more conversations by text than by any other channel, especially once a phone number becomes the easiest way for someone to reach out with a quick question about price or availability. The trouble is that those early conversations tend to stay inside a phone or an inbox instead of showing up as a lead anyone on the team can follow up on, and a promising reply can sit unread until someone happens to check the number it came through.

Connecting Mobile Message to Engaz CRM through Zapier gives those text conversations a home. When Mobile Message receives an inbound text, Zapier can send the contact's details straight into Engaz CRM to create a new lead, turning a reply into a lead the sales team can track, assign and follow up on the same way as any other enquiry that comes through the usual channels, rather than one that only exists inside a phone.

Categories:

CRM (Customer Relationship Management)

A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

Tip: If you're simply looking to send a message to all your contacts, you may not need an integration at all. Most platforms let you export your contacts — you can then import them into Mobile Message and send an SMS to everyone in just a few clicks.

What you can automate

Connect Engaz CRM and Mobile Message through Zapier and these run on their own, with no code and no developer.

When A customer texts in for the first time Mobile Message · Inbound SMS Received

Then Create them as a new lead in Engaz CRM Engaz CRM · Create Lead

Use this Zap

1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Engaz CRM supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Actions 1

Create Lead — Creates a new lead in the CRM

Everything Your Integration Needs

Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Engaz CRM + SMS: common questions

Can a text message create a new lead in Engaz CRM?

Yes. When Mobile Message receives an inbound text, Zapier can pass the contact's details to Engaz CRM's create lead action, so a reply from a new number becomes a lead the sales team can see straight away.

Does this work for leads who text in outside business hours?

It does. Mobile Message's inbound SMS trigger fires whenever a text arrives, so Engaz CRM's create lead action runs on the same schedule whether the message comes in during the day or overnight.

What do I need to link Engaz CRM with Mobile Message?

A Zapier account connected to both Engaz CRM and Mobile Message is all that is required. From there, pick the inbound SMS trigger and map it to the create lead action, with no coding involved.

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