Clinic managers, therapists and other practice owners running Easybizy spend their day between patient records, bookings and billing, with little time left to also watch every phone number that texts in about an appointment or a question after hours. A missed text at that point often means a missed booking, since nobody circles back to it once the day gets busy again.

Connect Easybizy to Mobile Message through Zapier and that incoming message becomes useful straight away. When a customer texts in, a new lead can be created in Easybizy automatically, ready for a staff member to follow up during business hours instead of the message sitting unread in a phone. For a practice fielding questions about bookings, treatments or costs outside normal hours, this means nothing gets missed just because nobody was there to answer the phone at the time, and the record is already waiting in the system come morning.