dailypoint SMS Integration
Yes - Mobile Message does integrate with dailypoint!
Send arrival information, a service contact number or a short invitation to reply while the details are fresh. After a stay, a new guest review can prompt a thank-you message or a request for further feedback. This connection runs through Zapier, allowing your hospitality team to turn dailypoint events into plain-text SMS without manually copying guest records or checking several systems. It can also create or update a Mobile Message contact when a guest profile changes, keeping the recipient record ready for future campaigns.
A Zapier account and subscription is required for this integration.
Please view Zapier's pricing page for further information.
What you can automate
Connect dailypoint and Mobile Message through Zapier and these run on their own, with no code and no developer.
Bulk SMS at 1.6¢ per SMS
Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase, offering great value without compromising on quality.
100% Direct Delivery - Guaranteed
We don't route your messages offshore, like some bulk SMS providers. We deliver 100% of messages directly to Australian mobile carriers, for the fastest, most reliable delivery.
FREE Dedicated Number
Get a dedicated vitrual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.
Everything dailypoint supports on Zapier
Any of these can start or complete an SMS automation with Mobile Message.
Triggers 5
- New Check-In — Triggers once for each guest who checks in at your property today. Each event is one guest with their room number, VIP level, and stay dates. Use this for real-time welcome workflows — send a Slack alert for VIPs, push a pre-arrival briefing to the front desk, or trigger a loyalty welcome email.
- New Guest Review — Triggers once for each new guest questionnaire review or feedback submission in dailypoint. Each event is one review from one guest. Use this for automated service recovery — e.g. route negative feedback to the GM, trigger a follow-up email, or log all reviews to a spreadsheet.
- New Stay — Triggers once for each new stay recorded in dailypoint — including arrival date, room, and revenue. Use this for post-checkout surveys, revenue tracking, loyalty point calculations, or syncing stay data to external systems. Each event is one stay for one guest.
- New/Updated Profile Export — Triggers when a profile (with stays) is created or updated in the dailypoint MDB within the polling window.
- Profile Created or Updated — Triggers once for each guest profile that is created or modified in dailypoint. Each trigger event contains one profile. Use this to sync profile changes to external systems, notify staff about VIP updates, or start onboarding workflows for new guests.
Actions 10
- Add Flag to Profile — Adds a flag to a guest profile. Flags are tags that mark profiles with important information — e.g. "Allergy Alert", "Complaint Open", "Corporate VIP", or any custom flag configured in dailypoint. Use this to tag profiles as part of automated workflows: after a complaint, loyalty tier change, or when an AI identifies a data quality issue.
- Add or Update Interest — Adds or updates an existing dailypoint interest/preference on a guest profile by Interest Name and weight. Use "List Interest Definitions" first to resolve the exact configured Interest Name, because this endpoint does not create new interest definitions.
- Create or Update Profile — Creates a new guest profile or updates an existing one in dailypoint. Use this when you are unsure whether the guest already exists — the API will match by CustomerMasterId (if provided), or by email/GUID/MemberNumber. Unlike "Create Profile" (always creates new) or "Update Profile" (requires a known CustomerMasterId), this action handles both cases and supports richer data: postal address, loyalty membership, communication permissions, and payment info.
- Create Profile — Creates a new guest profile in dailypoint. ALWAYS creates a new record — does not check for duplicates. Use this only when you are certain the guest does not already exist. If you are unsure, use "Create or Update Profile" instead, which will match existing profiles by email, GUID, or member number before creating a new one.
- Create Voucher — Issues a new voucher for a guest based on a voucher template configured in dailypoint. Use this to automatically reward guests — e.g. after a complaint, on a loyalty tier upgrade, or as part of a campaign workflow.
- Redeem Voucher — Redeems a voucher against a transaction at a specific property and outlet. Deducts the revenue amount from the voucher balance. Use "Check Voucher" first to verify eligibility before redeeming.
- Remove Flag From Profile — Removes a flag from a guest profile. Use this to clear resolved flags — e.g. removing a "Complaint Open" flag after service recovery is complete, or clearing a temporary tag after processing.
- Save Outlook Appointment — Saves an Outlook calendar event or meeting in dailypoint using the Outlook appointment endpoint. This is a simple one-way save action, not full calendar sync. It does not delete or update dailypoint records when an Outlook event is changed or cancelled. Two-way sync can be added later when the API exposes stable update/delete semantics.
Show all 10 actions
- Save Outlook Email — Saves an Outlook email in dailypoint using the same Outlook add-in mail-save endpoint. Use this with Microsoft Outlook triggers to automatically archive received or sent emails. dailypoint links the email based on sender/receiver address matching and service-request logic.
- Update Profile — Updates an existing guest profile in dailypoint. Requires a known Customer Master ID — will fail if the profile does not exist. Only sends the fields you provide; omitted fields are left unchanged. Use "Find Profile" first to look up the Customer Master ID. If you are unsure whether the guest exists, use "Create or Update Profile" instead.
Everything Your Integration Needs
Easy-to-Use Integration
Our SMS platform is simple to integrate with your existing application.
Custom Sender IDs
Personalise your messages with a branded sender name, improving trust and engagement with your audience.
Real-Time Delivery Receipts
Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.
Inbound SMS Handling
Receive replies and incoming messages directly into your app for seamless two-way communication.
dailypoint + SMS: common questions
Can dailypoint send an SMS when a guest checks in?
Yes. Use dailypoint’s New Check-In trigger with Mobile Message’s Send SMS action. The Zap can use the guest details supplied by dailypoint to address the guest and send arrival information or a welcome message by text.
Can a new dailypoint review trigger a guest message?
Yes. New Guest Review can start a Zap with Mobile Message’s Send SMS action. You can send a thank-you message or a follow-up based on the review details that dailypoint passes into the Zap.
How do I set up the dailypoint SMS connection?
Choose dailypoint and Mobile Message in Zapier, select the relevant trigger and action, then map the guest fields and message text. No code is required, but you need active accounts with both services to test and switch on the Zap.
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