Craft.io SMS Integration
Yes - Mobile Message does integrate with Craft.io!
New Feedback Created can trigger an SMS when a customer comment needs attention. New Item Created can create or update a contact, while New OKR Created can add a relevant person to a Mobile Message list for a planned update. You can also send a text to a list when a product milestone matters to a wider audience. The useful result depends on mapping a suitable mobile number and keeping the message focused on the event. The connection runs through Zapier and does not create a native two-way connection between Craft.io and Mobile Message. Craft.io remains the place for product work, while Mobile Message handles the selected communication or contact action.
A Zapier account and subscription is required for this integration.
Please view Zapier's pricing page for further information.
What you can automate
Connect Craft.io and Mobile Message through Zapier and these run on their own, with no code and no developer.
Bulk SMS at 1.6¢ per SMS
Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase, offering great value without compromising on quality.
100% Direct Delivery - Guaranteed
We don't route your messages offshore, like some bulk SMS providers. We deliver 100% of messages directly to Australian mobile carriers, for the fastest, most reliable delivery.
FREE Dedicated Number
Get a dedicated vitrual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.
Everything Craft.io supports on Zapier
Any of these can start or complete an SMS automation with Mobile Message.
Triggers 3
- New Feedback Created — Triggered when a new feedback item is added
- New Item Created — Triggers when a new item is added
- New OKR Created — Triggers when a new OKR item is added
Actions 3
- Create New Feedback — Creates a new feedback in the feedback portal
- Create New OKR — Creates a new OKR item
- Create New Work Item — Creates a new regular item
Everything Your Integration Needs
Easy-to-Use Integration
Our SMS platform is simple to integrate with your existing application.
Custom Sender IDs
Personalise your messages with a branded sender name, improving trust and engagement with your audience.
Real-Time Delivery Receipts
Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.
Inbound SMS Handling
Receive replies and incoming messages directly into your app for seamless two-way communication.
Craft.io + SMS: common questions
Can Craft.io feedback trigger a Mobile Message SMS?
Yes. New Feedback Created can start a Zap with Mobile Message Send SMS. You can notify a mapped product contact when a feedback item is added, using the Craft.io fields available in the Zap.
Can Craft.io items create Mobile Message contacts?
Yes. New Item Created or New OKR Created can be paired with Create Contact, Update Contact or Add Contact to List. The contact result depends on the stakeholder details included in the Craft.io event.
How do I connect Craft.io product events to Mobile Message?
In Zapier, choose the relevant Craft.io trigger, add a Mobile Message action and test the mapping. No code is required. You need Craft.io and Mobile Message accounts, as well as a Zapier account for the workflow.
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