Connect 365 SMS Integration

Yes — Mobile Message integrates with Connect 365. Send and receive SMS from the tools you already use.

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Mobile Message

About the Connect 365 integration

Sales operators using Connect 365 often want to act on a reply or bounce while the campaign context is still fresh. New Message Replied, New Message Bounced and New Message Opened can start Zapier workflows that send SMS through Mobile Message. This gives a team another direct way to flag interest, delivery problems or follow-up work.

A first reply can send an internal alert to the sales owner. A bounced message can prompt someone to check the contact details, while an opened message can create a timely reminder for a personal follow-up. New Message Sent can also record activity by sending a text to a selected internal number, although many teams will reserve SMS for events needing attention.

Mobile Message can send SMS, create contacts, update contacts, add contacts to lists or record an unsubscribe. Connect 365 can also perform actions when Mobile Message’s Inbound SMS Received trigger starts a Zap. For example, an incoming opt-out request can run Unsubscribe Contact in Connect 365. These are separate one-way workflows configured in Zapier.
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A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

What you can automate

Connect Connect 365 and Mobile Message through Zapier and these run on their own, with no code and no developer.

When A Connect 365 message receives a reply Connect 365 · New Message Replied
Then Text the sales owner about the reply Mobile Message · Send SMS
Use this Zap
When A campaign message bounces Connect 365 · New Message Bounced
Then Text the operator to check contact details Mobile Message · Send SMS
Use this Zap
When Someone texts your Mobile Message number Mobile Message · Inbound SMS Received
Then Unsubscribe that contact from Connect 365 Connect 365 · Unsubscribe Contact
Use this Zap
1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Connect 365 supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 4
  • New Message Bounced — Triggers when a message you tried to send, has bounced.
  • New Message Opened — Triggers when a new message is opened for the first time.
  • New Message Replied — Triggers when a connection replies to your message for this first time.
  • New Message Sent — Triggers when a new message has been sent.
Actions 4
  • Add a Contact — Adds this contact to your connect365 account contacts list.
  • Add Tag to Existing Contact — Adds a tag to an existing contact in your connect365 account connections.
  • Remove Tag From Contact — Removes the tag from an existing contact in your connect365 connections.
  • Unsubscribe Contact — Unsubscribes this contact for all campaigns.

Everything Your Integration Needs

Easy-to-Use Integration
Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs
Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts
Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling
Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Connect 365 + SMS: common questions

Can a Connect 365 reply alert someone by SMS?

Yes. New Message Replied can trigger Mobile Message's Send SMS action. The Zap can send the contact and campaign details to the sales owner for prompt follow-up.

Can an SMS opt-out unsubscribe a Connect 365 contact?

Yes. Inbound SMS Received can run Connect 365's Unsubscribe Contact action. Configure the Zap carefully so the incoming number is matched to the correct Connect 365 contact.

How do I connect Connect 365 campaigns to Mobile Message?

Use active Connect 365, Mobile Message and Zapier accounts. Select a Connect 365 trigger or action, pair it with the suitable Mobile Message event or action, map fields and test without code.

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