Community360 SMS Integration

Yes — Mobile Message integrates with Community360. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

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Mobile Message

About the Community360 integration

A new member joins your community, and your team needs to acknowledge the registration while the details are fresh. Community360 can tell Zapier when a new membership is created, when a new stakeholder is created, or when a new user is created. Mobile Message can then send a welcome SMS, add the person to a relevant list, or create their contact record for future communication.

This is useful for membership organisations, associations, clubs and community managers who want important messages to follow activity in Community360 without manual exports. A new subscription could prompt an SMS with next steps, while a new stakeholder could be saved in Mobile Message for later campaigns. You choose the fields and message content in Zapier, so the automation reflects your process and customer experience.

The connection runs through Zapier, with Community360 and Mobile Message accounts required. It does not create a native two-way connection or synchronise every record. Instead, each Zap watches one selected Community360 event and performs one Mobile Message action, giving your team a clear, noticeable result when community activity occurs.
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A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

What you can automate

Connect Community360 and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant A new membership is created Community360 · New Membership Created
Then Text the new member a welcome message Mobile Message · Send SMS
Use this Zap
When Instant A new stakeholder is added Community360 · New Stakeholder Created
Then Create their Mobile Message contact Mobile Message · Create Contact
Use this Zap
When Instant A new subscription is created Community360 · New Subscriptions Created
Then Add the subscriber to an SMS list Mobile Message · Add Contact to List
Use this Zap
1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Community360 supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 5
  • New Membership Created — Triggers when a new membership is created in Community360.
  • New Product Created — Triggers when a new product is created in the app.
  • New Stakeholder Created — Triggers when a new Stakeholder is created in the app.
  • New Subscriptions Created — Triggers when a new subscriptions is created in the app.
  • New User Created — Triggers when a new user is created in the app.
Actions 4
  • Create Membership — Creates a new membership in the app.
  • Create Product — Creates a new product in the app.
  • Create Stakeholder — Creates a new stakeholder in the app.
  • Create User — Creates a new User the app.

Everything Your Integration Needs

Easy-to-Use Integration
Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs
Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts
Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling
Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Community360 + SMS: common questions

Can Community360 send an SMS when a membership is created?

Yes. Use New Membership Created as the Community360 trigger and Send SMS as the Mobile Message action. Zapier passes the member details into the message fields.

Can new Community360 stakeholders be added to Mobile Message?

Yes. New Stakeholder Created can start a Zap that uses Create Contact. You can map the available stakeholder information to the Mobile Message contact fields.

What do I need to connect Community360 with Mobile Message?

Set up the workflow in Zapier without writing code. You need active Community360 and Mobile Message accounts, then choose the trigger, action, field mappings and message content.

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