Commsor SMS Integration

Yes — Mobile Message integrates with Commsor. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

About the Commsor integration

A member who replies to a text should show up as engagement somewhere, not vanish into a phone thread nobody else on the team can see. When that reply becomes a logged activity inside Commsor, everyone can see who is actually participating instead of relying on someone's memory of a conversation from three weeks ago.

Commsor pulls community data together so you can measure engagement and spot your active members without checking five different tools, giving the team one place to look instead of piecing the picture together from separate apps. Paired with Mobile Message through Zapier, an inbound text reply can create an activity in your Zapier channel, and a change in delivery status can update a member's record, so the SMS side of your community sits alongside everything else in Commsor and nobody has to go digging through a phone to find out exactly who replied and when they did it.

Categories:

CRM (Customer Relationship Management)

A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

Tip: If you're simply looking to send a message to all your contacts, you may not need an integration at all. Most platforms let you export your contacts — you can then import them into Mobile Message and send an SMS to everyone in just a few clicks.

What you can automate

Connect Commsor and Mobile Message through Zapier and these run on their own, with no code and no developer.

When A customer replies by SMS Mobile Message · Inbound SMS Received

Then Log it as an activity in Commsor Commsor · Create Activity in the Zapier Channel

Use this Zap

When An SMS delivery status changes Mobile Message · Delivery Status Updated

Then Update the member's record in Commsor Commsor · Create/Update Channel Member in the Zapier Channel

Use this Zap

1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Commsor supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Actions 2

Create Activity in the Zapier Channel — Creates an activity in the Zapier channel in Commsor.
Create/Update Channel Member in the Zapier Channel — Creates/updates a channel member in the Zapier channel in Commsor. Whether the channel member is created or updated depends on the uniqueness of the Member ID passed.

Everything Your Integration Needs

Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Commsor + SMS: common questions

Can Commsor log it when a customer replies to a Mobile Message text?

Yes. Using Zapier, an inbound SMS reply through Mobile Message can create an activity in your Commsor Zapier channel, so a customer's response becomes visible community engagement rather than a message sitting unseen in a phone thread.

Can I update a member's record in Commsor when an SMS is delivered?

Yes. A Zap can watch for a delivery status update from Mobile Message and use it to create or update a channel member in Commsor, keeping a record of SMS engagement alongside your other community data.

How do I connect Commsor and Mobile Message together?

You link both accounts inside Zapier and choose Mobile Message's Inbound SMS Received or Delivery Status Updated as the trigger, then set Commsor's activity or channel member action as the result. No coding is required.

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